Automatich Renew Cancelation not Working

Hello,

I am Nathalia Samper,l and i had a annual membership with whoop and the payment was on authomathic mode. I had changed this utomacltich payment mode on my account seetings a while ago as i dont have money for that.

And now the automatich renew paiment hapenned anyways and deducted the money from my account. I am so desprate ance this money is worth 2 month of my living and i really rely on it.

On my back the transaction was n: 3203728468

I hope there is any way that ypu can refoun me, as i already had swiched of the automatch renezw and apparently didnt go throw.