I had whoop previously which I cancelled I now got a 5.0 with the yearly subscription same email account I have connected the account but the membership says expired not pulling the new membership automatically
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I probably have the same issue and AI generated whoop support mails are not helping at all
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Hey @Hennything00,
I’m sorry you’re having an account issue. We will check in on your support request to make sure this gets resolved.
Best,
Liv
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Hi please could you check mine? I am having same issue. I have purchased the MG Life yearly subscription from Healf, opened the app paired the new device and it says membership expired! really gutted as wanted to use it today for a big workout and was waiting for it to be delivered and now cant use it! thank you, Karmen
Hi ! I am having the same issue . I have paid my subscription already 2 months before but my whoop shows it’s expired .. it’s a loss for me
I got a new whoop from Amazon and trying to register keep asking for my credit card and say it’s expired on one month
Pague mi membresĂa por un año, Tengo a penas 46 dĂas con el Whoop y me sale una notificaciĂłn de membrecĂa vencida. Como puedo solucionarlo?
Same thing here. I bought mine on Amazon, which came with a 12-month subscription. It arrived today, but the app is still asking me to sign up for a free trial. Where are my 12 months? 
Does anyone know how to resolve this issue?
Hi, I have the same issue. Bought my yearly peak plan in June 23 and no the app says it’s expired/ filed payment… can somebody please fix that?
Even am having same problem I renewed my one year plan on 17th of July and now it’s showing my membership is expired
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Even am having same problem I renewed my one year plan on 17th of July and now it’s showing my membership is expired plz help
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“I’m currently using the ONE band.
If I upgrade to the PEAK, does it come with accessories like the wireless charger and the strap?”