I already have a family of 4, want to add a fifth member on Peak plan,
but the new device charges $220, not $199
I tried invite new member via link or gift one in app, both show 220 usd.
The support agent is AI which is not helping.
I already have a family of 4, want to add a fifth member on Peak plan,
but the new device charges $220, not $199
I tried invite new member via link or gift one in app, both show 220 usd.
The support agent is AI which is not helping.
HI @xhris26,
Thanks for flagging this. Since the pricing is still showing incorrectly when adding the fifth member, the best next step is to reach out directly to support@whoop.com so our team can review the Family Plan pricing on your account in detail.
Be sure to mention that you’re adding a 5th member to an existing Family Plan on Peak and that both the invite and gift flows are showing $220 instead of $199. Screenshots will also help speed things up.