Has anyone else had a HORRIBLE experience trying to return an accessory? I realized 30-secs after placing an order that I had a birthday discount. I tried to IMMEDIATELY cancel it, and they (by “they” I mean AI, I’m not sure there’s a human monitoring Whoop at all) said I had to WAIT UNTIL IT ARRIVED to return the order.
When it arrived, I tried to return it, and got an email saying the refund was approved WITH NO OTHER INSTRUCTION / LABEL or ANYTHING?
Going to the orders website (that their AI bot suggested this), has NO RETURN information or help.
What am I doing wrong?