# \#upgrade

**URL:** https://www.community.whoop.com/tag/upgrade/4.md

[Latest](https://www.community.whoop.com/latest.md) · [Categories](https://www.community.whoop.com/categories.md) · [Tags](https://www.community.whoop.com/tags.md)

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## [WHOOP 5.0 is worse than 4.0. I have months of data to prove it. WHOOP keeps blaming how I wear it.](https://www.community.whoop.com/t/whoop-5-0-is-worse-than-4-0-i-have-months-of-data-to-prove-it-whoop-keeps-blaming-how-i-wear-it/16117)

<div class="topic-metadata">

**Author:** [@JacMar](https://www.community.whoop.com/u/JacMar)\
**Replies:** 16\
**Last updated:** [October 23, 2026, 7:29am UTC](https://www.community.whoop.com/t/whoop-5-0-is-worse-than-4-0-i-have-months-of-data-to-prove-it-whoop-keeps-blaming-how-i-wear-it/16117 "2026-10-23T07:29:08Z")

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I’ve been a WHOOP user for some time and used WHOOP 4.0 for approximately a year alongside the same Samsung watch without experiencing this persistent level of discrepancy. Since moving to WHOOP 5.0, that has changed si…

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## [I just purchased a WHOOP 4.0 last week, can I upgrade to a 5.0?](https://www.community.whoop.com/t/i-just-purchased-a-whoop-4-0-last-week-can-i-upgrade-to-a-5-0/429)

<div class="topic-metadata">

**Author:** [@ashmoo](https://www.community.whoop.com/u/ashmoo)\
**Replies:** 18\
**Last updated:** [October 22, 2026, 5:50am UTC](https://www.community.whoop.com/t/i-just-purchased-a-whoop-4-0-last-week-can-i-upgrade-to-a-5-0/429 "2026-10-22T05:50:27Z")

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Or do I have to wait out the duration of my membership?

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## [New Feature Request: per-split metrics during long runs](https://www.community.whoop.com/t/new-feature-request-per-split-metrics-during-long-runs/16490)

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**Author:** [@pmgrant0922](https://www.community.whoop.com/u/pmgrant0922)\
**Replies:** 0\
**Last updated:** [October 16, 2026, 2:55pm UTC](https://www.community.whoop.com/t/new-feature-request-per-split-metrics-during-long-runs/16490 "2026-10-16T14:55:04Z")

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Greetings, can you please enhance GPS-tracked activities by adding: Per-mile (or per-km) splits Average pace per mile/km Average heart rate per mile/km WHOOP already tracks and shows route, total distance, and overall…

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## [Customizable high-heart-rate vibration alert for runners](https://www.community.whoop.com/t/customizable-high-heart-rate-vibration-alert-for-runners/16414)

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**Author:** [@omdahadd](https://www.community.whoop.com/u/omdahadd)\
**Replies:** 0\
**Last updated:** [October 4, 2026, 8:31pm UTC](https://www.community.whoop.com/t/customizable-high-heart-rate-vibration-alert-for-runners/16414 "2026-10-04T20:31:29Z")

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I’d like to request a feature for a customizable high-heart-rate vibration alert. When running outdoors and focusing on aerobic base building, checking an app to monitor target heart rate zones isn’t always practical. ​…

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## [Whoop upgrade 4.0 to 5.0 device](https://www.community.whoop.com/t/whoop-upgrade-4-0-to-5-0-device/8690)

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**Author:** [@shalugovind](https://www.community.whoop.com/u/shalugovind)\
**Replies:** 2\
**Last updated:** [October 4, 2026, 3:42am UTC](https://www.community.whoop.com/t/whoop-upgrade-4-0-to-5-0-device/8690 "2026-10-04T03:42:31Z")

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I am a member of the WHOOP Peak Family Plan, currently using a WHOOP 4.0 device. My membership renewal date is 31,March 2026. Am I eligible to get 5.0 device for free? I have tried to upgrade but the one time upgrade fe…

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## [Calorie Counter Add-On](https://www.community.whoop.com/t/calorie-counter-add-on/16325)

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**Author:** [@Wmeek23](https://www.community.whoop.com/u/Wmeek23)\
**Replies:** 0\
**Last updated:** [September 24, 2026, 2:35am UTC](https://www.community.whoop.com/t/calorie-counter-add-on/16325 "2026-09-24T02:35:39Z")

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If you could add a whoop app or area to count calories by entering specific food items. Like chicken breast or ground beef.

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## [Product Feedback: Find my whoop - lost whoop - locating my whoop - WE NEED IT!](https://www.community.whoop.com/t/product-feedback-find-my-whoop-lost-whoop-locating-my-whoop-we-need-it/16079)

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**Author:** [@commrad](https://www.community.whoop.com/u/commrad)\
**Replies:** 0\
**Last updated:** [August 31, 2026, 9:09pm UTC](https://www.community.whoop.com/t/product-feedback-find-my-whoop-lost-whoop-locating-my-whoop-we-need-it/16079 "2026-08-31T21:09:59Z")

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I got whoop for what it is and its minimization of distractions, and no complaints, I love it… however, why is there no option to locate my whoop? In one weekend it flew off my wrist on the golf course and I had to run a…

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## [No Powerpack when upgrading from Trial](https://www.community.whoop.com/t/no-powerpack-when-upgrading-from-trial/14793)

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**Author:** [@DamirKantemirov](https://www.community.whoop.com/u/DamirKantemirov)\
**Replies:** 2\
**Last updated:** [August 21, 2026, 5:53pm UTC](https://www.community.whoop.com/t/no-powerpack-when-upgrading-from-trial/14793 "2026-08-21T17:53:41Z")

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Hello, I upgraded from a WHOOP 5.0 Peak trial to a full Peak membership. I’ve since learned that only members who start directly with a 12‑month Peak plan receive the Wireless PowerPack, and that trial conversions keep …

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## [Add a feature to track per mile pace](https://www.community.whoop.com/t/add-a-feature-to-track-per-mile-pace/15962)

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**Author:** [@rachelcloutier](https://www.community.whoop.com/u/rachelcloutier)\
**Replies:** 0\
**Last updated:** [August 20, 2026, 4:33pm UTC](https://www.community.whoop.com/t/add-a-feature-to-track-per-mile-pace/15962 "2026-08-20T16:33:19Z")

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Getting into running and I find it so annoying that I can’t see my mile by mile pace or scroll through to see what was pace was a different points in my run. I’m doing a lot of interval training and my overall average pa…

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## [Feature Request: Advanced Activity Modes — From Health Optimization to Performance](https://www.community.whoop.com/t/feature-request-advanced-activity-modes-from-health-optimization-to-performance/15899)

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**Author:** [@i\_abms](https://www.community.whoop.com/u/i_abms)\
**Replies:** 0\
**Last updated:** [August 14, 2026, 1:07pm UTC](https://www.community.whoop.com/t/feature-request-advanced-activity-modes-from-health-optimization-to-performance/15899 "2026-08-14T13:07:38Z")

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I’ve been using WHOOP to better understand my recovery, sleep, strain and overall health, and I think WHOOP does an excellent job at this. However, I see a potential long-term retention problem. WHOOP helps us understa…

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## [Add in BFT as activity](https://www.community.whoop.com/t/add-in-bft-as-activity/15839)

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**Author:** [@sungyoyo](https://www.community.whoop.com/u/sungyoyo)\
**Replies:** 0\
**Last updated:** [August 11, 2026, 2:36am UTC](https://www.community.whoop.com/t/add-in-bft-as-activity/15839 "2026-08-11T02:36:13Z")

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Add in BFT as activity with cardio / strength selection

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## [API Limit increase -](https://www.community.whoop.com/t/api-limit-increase/15828)

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**Author:** [@SamSan2527](https://www.community.whoop.com/u/SamSan2527)\
**Replies:** 0\
**Last updated:** [August 10, 2026, 7:58am UTC](https://www.community.whoop.com/t/api-limit-increase/15828 "2026-08-10T07:58:14Z")

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Hi WHOOP team, We submitted an app approval request to increase our user limit beyond the current 10-user development cap (reference: rxvmsssrblhd12ya1hdrxvmss2obrzfz), but haven’t received an update since the initial c…

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## [Product Idea: Personal AI Event Training (Custom Actions)](https://www.community.whoop.com/t/product-idea-personal-ai-event-training-custom-actions/15513)

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**Author:** [@azsadullaev](https://www.community.whoop.com/u/azsadullaev)\
**Replies:** 0\
**Last updated:** [July 17, 2026, 4:19pm UTC](https://www.community.whoop.com/t/product-idea-personal-ai-event-training-custom-actions/15513 "2026-07-17T16:19:00Z")

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Hi WHOOP Team, I’m a long-time WHOOP member, and I’d like to share an idea that I believe could make WHOOP one of the most intelligent and personalized wearables on the market. Personal AI Event Training I would love …

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## [New android widgets](https://www.community.whoop.com/t/new-android-widgets/15248)

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**Author:** [@bkircher](https://www.community.whoop.com/u/bkircher)\
**Replies:** 1\
**Last updated:** [July 2, 2026, 11:40am UTC](https://www.community.whoop.com/t/new-android-widgets/15248 "2026-07-02T11:40:05Z")

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Hey there to all. Hopefully this gets some attention from the higher ups. Been using whoop now for a few years, and compared to apple, I feel like android gets the cold shoulder with widgets and other updates. It would…

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## [Add Hotworx exercises to activities](https://www.community.whoop.com/t/add-hotworx-exercises-to-activities/15227)

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**Author:** [@Jimenaguch](https://www.community.whoop.com/u/Jimenaguch)\
**Replies:** 0\
**Last updated:** [June 25, 2026, 7:35pm UTC](https://www.community.whoop.com/t/add-hotworx-exercises-to-activities/15227 "2026-06-25T19:35:53Z")

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Please add hotworx exercises, they burn more calories for the heat and infrared and the current activities do not match them very well

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## [Upgrade not possible](https://www.community.whoop.com/t/upgrade-not-possible/11216)

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**Author:** [@Vishnu9293](https://www.community.whoop.com/u/Vishnu9293)\
**Replies:** 6\
**Last updated:** [June 23, 2026, 6:41am UTC](https://www.community.whoop.com/t/upgrade-not-possible/11216 "2026-06-23T06:41:25Z")

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Iam from India. I want to upgrade Whoop one to Peak. But it’s not possible transaction error showing. I have international card. What can I do

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## [Airplane mode at night](https://www.community.whoop.com/t/airplane-mode-at-night/15194)

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**Author:** [@Knuffman59](https://www.community.whoop.com/u/Knuffman59)\
**Replies:** 0\
**Last updated:** [June 22, 2026, 10:31am UTC](https://www.community.whoop.com/t/airplane-mode-at-night/15194 "2026-06-22T10:31:23Z")

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I am writing in support of developing an airplane mode for overnight. I sleep with my hand on my head and this is a concern for health conscious people, which includes most Whoop customers. This is honestly what may ouch…

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## [Artwork as a recovery activity](https://www.community.whoop.com/t/artwork-as-a-recovery-activity/15176)

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**Author:** [@GretelSlack](https://www.community.whoop.com/u/GretelSlack)\
**Replies:** 0\
**Last updated:** [June 20, 2026, 5:17am UTC](https://www.community.whoop.com/t/artwork-as-a-recovery-activity/15176 "2026-06-20T05:17:56Z")

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Have an activity that logs when u are being creative like painting and drawing.

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## [Please add "Calisthenics" as an activity option](https://www.community.whoop.com/t/please-add-calisthenics-as-an-activity-option/14562)

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**Author:** [@Turkizal](https://www.community.whoop.com/u/Turkizal)\
**Replies:** 3\
**Last updated:** [June 16, 2026, 12:12pm UTC](https://www.community.whoop.com/t/please-add-calisthenics-as-an-activity-option/14562 "2026-06-16T12:12:15Z")

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Hi WHOOP Team, I’ve been using WHOOP for over two years, and I’d like to suggest adding “Calisthenics” as an activity option. It’s currently missing, so sessions have to be logged under “Other activities,” which doesn’t…

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## [Tonal integration](https://www.community.whoop.com/t/tonal-integration/14770)

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**Author:** [@d\_shemaria](https://www.community.whoop.com/u/d_shemaria)\
**Replies:** 2\
**Last updated:** [May 26, 2026, 8:16pm UTC](https://www.community.whoop.com/t/tonal-integration/14770 "2026-05-26T20:16:13Z")

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Hi WHOOP team, I’d love to see a native integration between WHOOP and Tonal. I use Tonal as my primary strength platform and WHOOP as my recovery/strain/sleep engine, and connecting them would make both far more useful. …

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## [Charges and Request for Immediate Clarification](https://www.community.whoop.com/t/charges-and-request-for-immediate-clarification/14938)

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**Author:** [@mohdrub](https://www.community.whoop.com/u/mohdrub)\
**Replies:** 1\
**Last updated:** [May 26, 2026, 1:21pm UTC](https://www.community.whoop.com/t/charges-and-request-for-immediate-clarification/14938 "2026-05-26T13:21:22Z")

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Dear WHOOP Support Team, On April 5, 2026, I decided to try your product, understanding clearly that the amount to be charged from my account was AED 39.99 only. However, upon completing the transaction, I was shocked …

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## [Issue with WHOOP 5.0 Membership Activation](https://www.community.whoop.com/t/issue-with-whoop-5-0-membership-activation/14807)

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**Author:** [@fofourth](https://www.community.whoop.com/u/fofourth)\
**Replies:** 1\
**Last updated:** [May 14, 2026, 11:00am UTC](https://www.community.whoop.com/t/issue-with-whoop-5-0-membership-activation/14807 "2026-05-14T11:00:58Z")

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Hello, I would like to explain my situation regarding my WHOOP membership. I have been using WHOOP 4.0 for the past two years, and my current membership was set to expire on May 27, 2026. Before my membership expired,…

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## [Whoop Referral Months After Upgrading to LIFE](https://www.community.whoop.com/t/whoop-referral-months-after-upgrading-to-life/14754)

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**Author:** [@nicodharmaputra](https://www.community.whoop.com/u/nicodharmaputra)\
**Replies:** 2\
**Last updated:** [May 9, 2026, 3:29am UTC](https://www.community.whoop.com/t/whoop-referral-months-after-upgrading-to-life/14754 "2026-05-09T03:29:44Z")

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Currently I am member of PEAK. I have referred some friends to Whoop and yet to receive months credit to my membership. If i decide to upgrade my whoop to LIFE today, what will happen to the referral month credits that…

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## [REGRETTING UPGRADE TO Whoop 5.0 - less accurate device than 4.0](https://www.community.whoop.com/t/regretting-upgrade-to-whoop-5-0-less-accurate-device-than-4-0/12932)

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**Author:** [@ACRM](https://www.community.whoop.com/u/ACRM)\
**Replies:** 18\
**Last updated:** [May 6, 2026, 2:27pm UTC](https://www.community.whoop.com/t/regretting-upgrade-to-whoop-5-0-less-accurate-device-than-4-0/12932 "2026-05-06T14:27:36Z")

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I’ve been with Whoop since 2021 and upgraded to 5.0 just before Christmas with the intent of giving my 4.0 to my partner along with one year membership. The new device is not as accurate as the 4.0 and after numerous bac…

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## [Whoop 4.0 to 5.0 upgrade fees on broken well used 4.0](https://www.community.whoop.com/t/whoop-4-0-to-5-0-upgrade-fees-on-broken-well-used-4-0/14452)

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**Author:** [@addisond1](https://www.community.whoop.com/u/addisond1)\
**Replies:** 0\
**Last updated:** [April 7, 2026, 9:00am UTC](https://www.community.whoop.com/t/whoop-4-0-to-5-0-upgrade-fees-on-broken-well-used-4-0/14452 "2026-04-07T09:00:45Z")

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Hi there, I’m looking to upgrade my whoop 4.0 to 5.0 and seen that they had a deal where the upgrade was waved for long time members but I missed the boat. I’m just returning again and been with whoop since December 201…

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## [Old whoop device after upgrade](https://www.community.whoop.com/t/old-whoop-device-after-upgrade/14428)

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**Author:** [@weinsteb](https://www.community.whoop.com/u/weinsteb)\
**Replies:** 0\
**Last updated:** [April 4, 2026, 6:05pm UTC](https://www.community.whoop.com/t/old-whoop-device-after-upgrade/14428 "2026-04-04T18:05:46Z")

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After upgrading to MG whoop, it appears the old whoop is still within the app. How do I know this? I go into device settings and I see it there. IIi also see it in ios bluetooth settings. I remove from Bluetooth settin…

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## [Ordering new device & membership during trial](https://www.community.whoop.com/t/ordering-new-device-membership-during-trial/14341)

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**Author:** [@OwenSM98](https://www.community.whoop.com/u/OwenSM98)\
**Replies:** 1\
**Last updated:** [March 26, 2026, 6:15pm UTC](https://www.community.whoop.com/t/ordering-new-device-membership-during-trial/14341 "2026-03-26T18:15:08Z")

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Hello, appreciate this question is asked a lot but I can’t seem to find a consistent answer so thought I’d try here. If I order a new device & peak membership during my free trial using the same account and then return m…

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## [Device stopped working after last update](https://www.community.whoop.com/t/device-stopped-working-after-last-update/14118)

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**Author:** [@haydaru](https://www.community.whoop.com/u/haydaru)\
**Replies:** 3\
**Last updated:** [March 8, 2026, 3:50pm UTC](https://www.community.whoop.com/t/device-stopped-working-after-last-update/14118 "2026-03-08T15:50:14Z")

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Did anybody else experience this issue? My device stopped working after the last update. Initially, it was paired with the phone. But no that was syncing. Then I rebooted it a few times. Did not work. Then I unpaired and…

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## [Feature Suggestion: Manual step correction for treadmill walking activities](https://www.community.whoop.com/t/feature-suggestion-manual-step-correction-for-treadmill-walking-activities/14047)

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**Author:** [@Charlie\_Mencl](https://www.community.whoop.com/u/Charlie_Mencl)\
**Replies:** 0\
**Last updated:** [March 4, 2026, 11:37am UTC](https://www.community.whoop.com/t/feature-suggestion-manual-step-correction-for-treadmill-walking-activities/14047 "2026-03-04T11:37:21Z")

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Hello WHOOP team, please add a manual step count correction for walking activities, especially desk use treadmill walking. This is a very real and very common problem. Many of us walk while working at a computer, with o…

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## [When will step count be read from Apple Health](https://www.community.whoop.com/t/when-will-step-count-be-read-from-apple-health/13937)

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**Author:** [@nicksp13](https://www.community.whoop.com/u/nicksp13)\
**Replies:** 0\
**Last updated:** [February 23, 2026, 6:46pm UTC](https://www.community.whoop.com/t/when-will-step-count-be-read-from-apple-health/13937 "2026-02-23T18:46:41Z")

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Step count is not read from Apple Health, impacting all data an metrics for users that log activity outside the Whoop (like cases where Whoop is incapable, e.g. under desk treadmills). The small gap skews a majority of m…

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