Hi everyone,
I’m having an issue with my WHOOP device. I have followed all the troubleshooting steps provided by WHOOP Support, but I still cannot connect my WHOOP to my phone.
When I double-tap the top of the WHOOP, the light turns green, but the blue pairing light does not appear. I have tried removing WHOOP from Bluetooth, restarting my phone, removing the charger, and following all the other pairing instructions, but nothing has worked.
I have already contacted WHOOP Support, and my case number is 08258906.
Could anyone please advise me on what else I can try? If the device is faulty, I would also like to know how I can get it replaced.
Thank you .
