# WHOOP user-limit tier approval - submitted twice, no confirmation

**URL:** <https://www.community.whoop.com/t/whoop-user-limit-tier-approval-submitted-twice-no-confirmation/16591>\
**Category:** General\
**Created:** [October 26, 2026, 2:13am UTC](https://www.community.whoop.com/t/whoop-user-limit-tier-approval-submitted-twice-no-confirmation/16591 "2026-10-26T02:13:23Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Betro](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/betro/32/13548_2.png) [@Betro](https://www.community.whoop.com/u/Betro)\
**Post date:** [October 26, 2026, 2:13am UTC](https://www.community.whoop.com/t/whoop-user-limit-tier-approval-submitted-twice-no-confirmation/16591/1 "2026-10-26T02:13:23Z")

</div>

Hi everyone,

I’m working with 8020 Labs, Australia on our WHOOP app

Our WHOOP app works, but we reached the 10-member limit - We’ve submitted two tier-increase requests. Neither was acknowledged.

We understand reviews are manual and take time. We’re happy to wait our turn. We just need to know we’re in the queue.

We purchase WHOOPs for our clients. New clients are keen to connect, and the limit is stopping them

Other devs have posted about long waits, including times where WHOOP couldn’t find their submissions.

Has anyone pinned down:

1. Does WHOOP confirm requests?

2. Can the Developer Dashboard show if a request is pending?

3. If not, how can we confirm WHOOP received it?

We’re not asking for priority. We need confirmation that our requests exist so we can give paying clients an honest update.

Thanks.

Requests were submitted under: Declan Kluver for [8020labs.io](http://8020labs.io) ([declan@8020labs.io](mailto:declan@8020labs.io))