# Whoop not working since firmware update

**URL:** <https://www.community.whoop.com/t/whoop-not-working-since-firmware-update/16677>\
**Category:** General\
**Created:** [October 31, 2026, 7:38pm UTC](https://www.community.whoop.com/t/whoop-not-working-since-firmware-update/16677 "2026-10-31T19:38:39Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Rico2654](https://avatars.discourse-cdn.com/v4/letter/r/ba8739/32.png) [@Rico2654](https://www.community.whoop.com/u/Rico2654)\
**Post date:** [October 31, 2026, 7:38pm UTC](https://www.community.whoop.com/t/whoop-not-working-since-firmware-update/16677/1 "2026-10-31T19:38:39Z")

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whoop has been awful since the latest firmware update. Keeps saying strap disconnected and heart rate going to zero during workouts. Also workouts not logging any heart rate or strain.