# Whoop not activating subscription from amazon **URL:** \ **Category:** General\ **Created:** [May 29, 2026, 9:16pm UTC](https://www.community.whoop.com/t/whoop-not-activating-subscription-from-amazon/14973 "2026-05-29T21:16:01Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![jondaux](https://avatars.discourse-cdn.com/v4/letter/j/b5e925/32.png) [@jondaux](https://www.community.whoop.com/u/jondaux)\ **Post date:** [May 29, 2026, 9:16pm UTC](https://www.community.whoop.com/t/whoop-not-activating-subscription-from-amazon/14973/1 "2026-05-29T21:16:01Z")
Purchased the whoop from Amazon. Setup as trial but it will not activate as a 12 month sub and says I need to pay the $239 again Can I get some help with this? ---
**Author:** ![msteam](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/msteam/32/9909_2.png) [@msteam](https://www.community.whoop.com/u/msteam)\ **Post date:** [May 30, 2026, 1:07pm UTC](https://www.community.whoop.com/t/whoop-not-activating-subscription-from-amazon/14973/2 "2026-05-30T13:07:54Z")
Hello! Please reach out to our support team at [support@whoop.com](mailto:support@whoop.com) so they can further assist. ---
**Author:** ![user1](https://avatars.discourse-cdn.com/v4/letter/u/5daacb/32.png) [@user1](https://www.community.whoop.com/u/user1)\ **Post date:** [May 30, 2026, 11:28pm UTC](https://www.community.whoop.com/t/whoop-not-activating-subscription-from-amazon/14973/3 "2026-05-30T23:28:00Z")
Hello! i have the same problem and I have reached out to your email But no response yet? ---
**Author:** ![shanshaji1993](https://avatars.discourse-cdn.com/v4/letter/s/977dab/32.png) [@shanshaji1993](https://www.community.whoop.com/u/shanshaji1993)\ **Post date:** [July 22, 2026, 9:22am UTC](https://www.community.whoop.com/t/whoop-not-activating-subscription-from-amazon/14973/4 "2026-07-22T09:22:04Z")
hello i also facing the same issue now.I messaged the Whoop team. Let’s hope this problem is solved quickly.