Dear WHOOP Support Team,
I hope this email finds you well.
I recently purchased a WHOOP Family Plan for 3 members. However, I am facing an issue when trying to add the other two members to my plan.
Here is what is happening:
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When I try to add a new person, the system asks me to pay for them individually.
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If I select the option stating they are already part of a plan, it says their email addresses do not exist.
Since I have already paid for the 3-member family plan, I should be able to invite them without extra charges. Could you please check my account status and resolve this issue so I can successfully send the invitations