Recently, Whoop started acting up. I contacted support, but they apparently didn’t understand me and didn’t take any action. My usual HRV is quite low (usually 10–15), but one day Whoop suddenly increased my HRV to 243. Over the next two days, my HRV was also high (over 100), and then, as if nothing had happened, it dropped back to 10–15.
Because of this, I’m now constantly in the red zone. It also started calculating my strain incorrectly. When I do a light workout, it shows a strain above 16, and at rest, it displays a heart rate of around 130 (even though I’ve already finished the workout). Also, during sleep, it shows my heart rate going up to 100, even though I’m asleep.
I should mention in advance that I don’t have any health problems. I get checked every year, and so far, thank God, everything is fine. Can anyone tell me what I should do to get Whoop working properly again? Support isn’t responding.