# Whoop Dashboard has been dead for 24 hours, now it won't even load. I can't use the app

**URL:** https://www.community.whoop.com/t/whoop-dashboard-has-been-dead-for-24-hours-now-it-wont-even-load-i-cant-use-the-app/15747
**Category:** General
**Tags:** support, app
**Created:** [August 5, 2026, 4:47am UTC](https://www.community.whoop.com/t/whoop-dashboard-has-been-dead-for-24-hours-now-it-wont-even-load-i-cant-use-the-app/15747 "2026-08-05T04:47:22Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![akoskm](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/akoskm/32/9241_2.png) [@akoskm](https://www.community.whoop.com/u/akoskm)
#### Post date: [August 5, 2026, 4:47am UTC](https://www.community.whoop.com/t/whoop-dashboard-has-been-dead-for-24-hours-now-it-wont-even-load-i-cant-use-the-app/15747/1 "2026-08-05T04:47:22Z")

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Hi everyone! 👋

This problem started yesterday when I noticed that my Strain & Steps didn’t update all day:

 ![image](https://canada1.discourse-cdn.com/flex011/uploads/wboston/original/2X/d/d702a501a2e8b4259322e00f69ec6f00285805f6.jpeg)

See the time at which I posted this to support and where the Stress monitor got stuck. When I opened it I saw this:

 ![image](https://canada1.discourse-cdn.com/flex011/uploads/wboston/original/2X/9/9252fec321dff40420374651cb777e0659866333.jpeg)

Support told me the step to reconnect the device etc, but the device is working and is sending data. For example if I log in into the web app Is see my Strain for the entire day. Even yesterday I could go into the step and despite ending the day with 2 steps according to the dashboard, that wasn’t really the case, because the trend view showed the step I made that day:

 ![image](https://canada1.discourse-cdn.com/flex011/uploads/wboston/original/2X/e/ea4b3eae165589c19859ada5eff8bc4cdcfe2aaf.jpeg)

The app has further degraded overnight, now the dashboard won’t load at all, while at the same time Whoop status page shows all system are operational:

 ![078465A2-7CC1-4B3A-926B-5046A6619D80_1_101_o](https://canada1.discourse-cdn.com/flex011/uploads/wboston/original/2X/f/ff6c882971e70254b583530519ada8f0f5be4347.jpeg)

 ![701BE47E-4E91-40A3-BA01-9F7362386A5C_1_101_o](https://canada1.discourse-cdn.com/flex011/uploads/wboston/original/2X/8/8384359bd1df8a54b50b8a52522159f636f7da69.jpeg)

How this can be broken on my end only?

I can’t use the app for strength training, no alarm, journal, etc.

Thank you!

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### Author: ![Mbar1234](https://avatars.discourse-cdn.com/v4/letter/m/439d5e/32.png) [@Mbar1234](https://www.community.whoop.com/u/Mbar1234)
#### Post date: [August 5, 2026, 6:16pm UTC](https://www.community.whoop.com/t/whoop-dashboard-has-been-dead-for-24-hours-now-it-wont-even-load-i-cant-use-the-app/15747/2 "2026-08-05T18:16:05Z")

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Me too This is ridiculous.

 ![IMG_9259](https://canada1.discourse-cdn.com/flex011/uploads/wboston/original/2X/0/07fedac98f26144e4d15dab25a019796f445c9db.png)

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### Author: ![akoskm](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/akoskm/32/9241_2.png) [@akoskm](https://www.community.whoop.com/u/akoskm)
#### Post date: [August 6, 2026, 5:05am UTC](https://www.community.whoop.com/t/whoop-dashboard-has-been-dead-for-24-hours-now-it-wont-even-load-i-cant-use-the-app/15747/3 "2026-08-06T05:05:23Z")

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I reinstalled the app, signed in again, reconnected the device and it started working.

No data was lost during the days the dashboard was broken, it was just a display issue.