# Whoop Coach not working **URL:** \ **Category:** Coaching\ **Created:** [May 15, 2025, 11:35am UTC](https://www.community.whoop.com/t/whoop-coach-not-working/1107 "2025-05-15T11:35:01Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Mig35](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/mig35/32/1530_2.png) [@Mig35](https://www.community.whoop.com/u/Mig35)\ **Post date:** [May 15, 2025, 11:35am UTC](https://www.community.whoop.com/t/whoop-coach-not-working/1107/1 "2025-05-15T11:35:01Z")
Every single time since i start using my Whoop 2 or 3 days ago after some time without using it my Whoop Coach never works and always give a fail no matter the question, already opened a ticket but didn’t get a message yet and wonder if it’s only me or it happened to more people? ![Screenshot_20250515_122303_WHOOP](https://canada1.discourse-cdn.com/flex011/uploads/wboston/original/1X/d2c5b92438e919ffcaea0e80d00cdc4d9efaca47.jpeg) It says is on beta v3 not sure if it matters Thanks ---
**Author:** ![Durkin](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/durkin/32/59_2.png) [@Durkin](https://www.community.whoop.com/u/Durkin)\ **Post date:** [May 15, 2025, 12:37pm UTC](https://www.community.whoop.com/t/whoop-coach-not-working/1107/2 "2025-05-15T12:37:48Z")
Hi @Mig35, OpenAI was experiencing some outages that may have caused this. Can you check now and let me know if you see the same issue happening? ---
**Author:** ![Mig35](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/mig35/32/1530_2.png) [@Mig35](https://www.community.whoop.com/u/Mig35)\ **Post date:** [May 15, 2025, 1:22pm UTC](https://www.community.whoop.com/t/whoop-coach-not-working/1107/3 "2025-05-15T13:22:09Z")
Yes i thought that might be that case thats why i didnt open the support straight away but now still happens, never worked on my account so i think its not related with that chatgpt issue =/ Screenshot i put was from my morning workout today ---
**Author:** ![Durkin](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/durkin/32/59_2.png) [@Durkin](https://www.community.whoop.com/u/Durkin)\ **Post date:** [May 15, 2025, 1:27pm UTC](https://www.community.whoop.com/t/whoop-coach-not-working/1107/4 "2025-05-15T13:27:47Z")
@Mig35 Ok, thanks for letting me know. Can you do me a favor and [file a support ticket here](https://support.whoop.com/s/case-creation?language=en_US) for them to look into this bug? A member of the Membership Services team will reach back out to you as they work to identify the issue. When filing the ticket, please fill it out like this highlighting: - Data - Coaching - WHOOP Coach Thanks @Mig35! ![image](https://canada1.discourse-cdn.com/flex011/uploads/wboston/original/1X/94152f7434c1cb967f145297326d2ea8c9745bf6.png) ---
**Author:** ![Mig35](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/mig35/32/1530_2.png) [@Mig35](https://www.community.whoop.com/u/Mig35)\ **Post date:** [May 15, 2025, 1:43pm UTC](https://www.community.whoop.com/t/whoop-coach-not-working/1107/5 "2025-05-15T13:43:37Z")
Just did, it was automatically aggregated with the previous ticket but guess now those details on ticket submission will make it easier to get addressed ---
**Author:** ![xxx1](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/xxx1/32/839_2.png) [@xxx1](https://www.community.whoop.com/u/xxx1)\ **Post date:** [May 25, 2025, 10:31pm UTC](https://www.community.whoop.com/t/whoop-coach-not-working/1107/6 "2025-05-25T22:31:26Z")
I am having the same issue and getting the same error Also, since upgrade , i am not getting Daily Outlook Notification ![image](https://canada1.discourse-cdn.com/flex011/uploads/wboston/original/1X/6b8651905bfaedb0baeb09d88415749afd4a2501.png) ---
**Author:** ![apmota](https://avatars.discourse-cdn.com/v4/letter/a/2bfe46/32.png) [@apmota](https://www.community.whoop.com/u/apmota)\ **Post date:** [May 27, 2025, 11:46am UTC](https://www.community.whoop.com/t/whoop-coach-not-working/1107/7 "2025-05-27T11:46:41Z")
Same here: no daily outlook and getting the same error when interacting with Whoop Coach ---
**Author:** ![DouglasSchon](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/douglasschon/32/112_2.png) [@DouglasSchon](https://www.community.whoop.com/u/DouglasSchon)\ **Post date:** [May 27, 2025, 7:37pm UTC](https://www.community.whoop.com/t/whoop-coach-not-working/1107/8 "2025-05-27T19:37:38Z")
Hey all, I’m one of the engineers on AI team. We are aware of this issue and are actively debugging. This is a bug! We’ll let you know when you have a fix in. Thanks for flagging and your patience! ---
**Author:** ![apmota](https://avatars.discourse-cdn.com/v4/letter/a/2bfe46/32.png) [@apmota](https://www.community.whoop.com/u/apmota)\ **Post date:** [May 30, 2025, 11:13pm UTC](https://www.community.whoop.com/t/whoop-coach-not-working/1107/9 "2025-05-30T23:13:47Z")
Hello, it’s now working for me. Thank you ---
**Author:** ![Durkin](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/durkin/32/59_2.png) [@Durkin](https://www.community.whoop.com/u/Durkin)\ **Post date:** [May 31, 2025, 4:38pm UTC](https://www.community.whoop.com/t/whoop-coach-not-working/1107/10 "2025-05-31T16:38:56Z")
Awesome @apmota. Glad to hear it! Thanks for writing in to let us know in the first place. 😀 ---
**Author:** ![DouglasSchon](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/douglasschon/32/112_2.png) [@DouglasSchon](https://www.community.whoop.com/u/DouglasSchon)\ **Post date:** [June 1, 2025, 3:13pm UTC](https://www.community.whoop.com/t/whoop-coach-not-working/1107/11 "2025-06-01T15:13:52Z")
We pushed a fix on Friday. If it isn’t working for you please let us know! ---
**Author:** ![xxx1](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/xxx1/32/839_2.png) [@xxx1](https://www.community.whoop.com/u/xxx1)\ **Post date:** [June 2, 2025, 10:41pm UTC](https://www.community.whoop.com/t/whoop-coach-not-working/1107/12 "2025-06-02T22:41:10Z")
looks like its been partially fixed, Healthspan still not getting whoop coach ![1](https://canada1.discourse-cdn.com/flex011/uploads/wboston/original/2X/f/f0347ba2e3ee9640387cb896051bedc7f66c9e41.jpeg) ---
**Author:** ![DouglasSchon](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/douglasschon/32/112_2.png) [@DouglasSchon](https://www.community.whoop.com/u/DouglasSchon)\ **Post date:** [June 2, 2025, 10:52pm UTC](https://www.community.whoop.com/t/whoop-coach-not-working/1107/13 "2025-06-02T22:52:26Z")
Thanks for letting us know! We’ll look into this tomorrow