I’ve placed an order on the 9th of November. It’s now the 6th of January and my order is still waiting to be processed on the status update.
I want a refund for my order this length of time is completely unacceptable
Hi @kearney22 , thanks for reaching out! I’m sorry to hear of this delay. I saw you have an open case with our support team, and that case has been routed to our dedicated Orders team - you are in good hands and they will get it resolved for you!