# URGENT – Cancel Membership / Failed Renewal Payment

**URL:** <https://www.community.whoop.com/t/urgent-cancel-membership-failed-renewal-payment/16291>\
**Category:** General\
**Created:** [September 21, 2026, 12:07pm UTC](https://www.community.whoop.com/t/urgent-cancel-membership-failed-renewal-payment/16291 "2026-09-21T12:07:19Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Pavelek](https://avatars.discourse-cdn.com/v4/letter/p/7ab992/32.png) [@Pavelek](https://www.community.whoop.com/u/Pavelek)\
**Post date:** [September 21, 2026, 12:07pm UTC](https://www.community.whoop.com/t/urgent-cancel-membership-failed-renewal-payment/16291/1 "2026-09-21T12:07:19Z")

</div>

Hello WHOOP Support,

My one-month trial ended yesterday and I did not intend to continue with a paid membership.

I attempted to cancel, but the cancellation option is no longer available to me. Today WHOOP attempted to charge my payment method, but the payment was declined because there were insufficient funds.

I am formally requesting that the membership be cancelled immediately and that **no further payment attempts are made**.

I do not wish to continue with the paid membership.

Please confirm in writing that the membership has been cancelled and that no outstanding payment will be pursued.

Kind regards,  
Pavel
