Hi @Jeriko66 Thanks so much for the kind words; we’re glad you’re enjoying your WHOOP so far!
What you’re seeing is expected during an active trial. While your account is still in trial status, the upgrade flow to WHOOP Life (MG) only offers annual billing, and monthly billing isn’t selectable at that stage. The workaround you previously used is no longer supported once an upgrade is added.
You’ve got a couple of options depending on what works best for you:
Finish the trial first, then upgrade to WHOOP Life (MG) with monthly billing (where available).
Upgrade to Life (MG) now on annual billing, and then switch your billing cadence to monthly afterward (where available).
Or, wait until the trial ends and upgrade directly to Life (MG) monthly.
Nothing is wrong with your account, this is just a current limitation of the trial upgrade flow.
OK, but there are several problems with what you’re proposing:
The upgrade to Whoop Life does not allow monthly payments, only annual payments. If I make an annual payment and then switch to monthly payments in the app, I will already have been charged for the annual payment, won’t I?
“Upgrade to Life (MG) now on annual billing, and then switch your billing cadence to monthly afterward (where available).”
For this how does it work because i can only choose annual billing , if i choose after monthly billing it will be set after the 12 months or the payment will be adjusted ?