My name is Melvin Kessler, I am writing all to let them know how disappointed I am with whoop!
I gifted my old whoop 4.0 to a friend and he wore it for the trail period and then not only joined a membership but upgraded to a 5.0!
I never heard a thing from whoop so I contacted them to report my situation and they finally sent me the code to spend on their accessories page as it says! I chose an extra battery and got a message that I couldn’t buy a battery even though it was clearly on their accessories sight!
This communication has went on for a couple weeks and it’s just a “No” from them! I have notified them do to their lack of a fair compensation for me getting them a new member I’ll end my membership after it expires!
I hope you don’t get the same treatment but if so please share your story on here as it might help someone else!