Sharing data with new app - getting an error message

General
,
1

I am trying to share data with Siphox Health system and am getting an error message “This app has reached its user limit and must be approved before you can integrate.”

what does mean and how do I fix it?

2

Hi @lylehonig,

The error message “This app has reached its user limit and must be approved before you can integrate” suggests that the Siphox Health app has a limit on the number of users who can connect to it, and it requires approval to allow more users.

Here are some steps you can try to resolve this:

  1. Ensure your WHOOP app is updated to the latest version.

  2. Check if Siphox Health app requires any specific approval or invitation to integrate with WHOOP.

  3. Verify that you have the correct permissions enabled for data sharing between WHOOP and Siphox Health.

  4. If the app has a user limit, you may need to contact Siphox Health directly to request approval or access.

3

thansk. will connect with them. I wasn’t sure whose limit it was…whoops or siphox

| liv0 WHOOP Team
October 23 |

  • | - |

Hi @lylehonig,

The error message “This app has reached its user limit and must be approved before you can integrate” suggests that the Siphox Health app has a limit on the number of users who can connect to it, and it requires approval to allow more users.

Here are some steps you can try to resolve this:

  1. Ensure your WHOOP app is updated to the latest version.

  2. Check if Siphox Health app requires any specific approval or invitation to integrate with WHOOP.

  3. Verify that you have the correct permissions enabled for data sharing between WHOOP and Siphox Health.

  4. If the app has a user limit, you may need to contact Siphox Health directly to request approval or access.