# Sensore not working

**URL:** <https://www.community.whoop.com/t/sensore-not-working/16215>\
**Category:** General\
**Created:** [September 12, 2026, 10:38pm UTC](https://www.community.whoop.com/t/sensore-not-working/16215 "2026-09-12T22:38:25Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![nkomiguel3105](https://avatars.discourse-cdn.com/v4/letter/n/bcef8e/32.png) [@nkomiguel3105](https://www.community.whoop.com/u/nkomiguel3105)\
**Post date:** [September 12, 2026, 10:38pm UTC](https://www.community.whoop.com/t/sensore-not-working/16215/1 "2026-09-12T22:38:25Z")

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I need help i try to charge my whoop 4.0 i think it was draind and i try to charge and still sensore of device not working. I did everything that the system say to do but sensor not working and it was unpair to my phone so i cant troubleshot