Hello WHOOP Support Team,
I would like to cancel my recent order.
Order Number: B53824388
Email: tomo0821b@icloud.com
Please let me know if the cancellation is possible before the item ships.
Thank you for your help and understanding.
Best regards,
Tomo
Hey @Toma30,
Orders lock in right after checkout, so it’s not possible to cancel or change the details of your order once it’s been placed. If you ordered the wrong item or membership type, you’ll need to wait until your order arrives. Once it’s delivered, you can start a return and then place a new order for the correct item or membership.