# Replace your WHOOP device with a new one while keeping the same user account

**URL:** <https://www.community.whoop.com/t/replace-your-whoop-device-with-a-new-one-while-keeping-the-same-user-account/16210>\
**Category:** General\
**Tags:** membership, support\
**Created:** [September 12, 2026, 3:47pm UTC](https://www.community.whoop.com/t/replace-your-whoop-device-with-a-new-one-while-keeping-the-same-user-account/16210 "2026-09-12T15:47:56Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![zapont](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/zapont/32/12961_2.png) [@zapont](https://www.community.whoop.com/u/zapont)\
**Post date:** [September 12, 2026, 3:47pm UTC](https://www.community.whoop.com/t/replace-your-whoop-device-with-a-new-one-while-keeping-the-same-user-account/16210/1 "2026-09-12T15:47:56Z")

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I want to switch to a new Whoop device while keeping my existing user account, but I am unsure about the outstanding balance on the old device that is preventing the new one from working. How can I make the payment? I also want to cancel the old device, but I need everything to remain under the same user account. Additionally, I am unable to link an account for automatic payments. Regarding the outstanding charges, please calculate them on a monthly basis; if I am forced to pay for a full year, I would be wasting money.

User [pangpont@proton.me](mailto:pangpont@proton.me)