I’m reaching out because I was inadvertently charged $250 for a WHOOP membership that I did not agree to purchase or renew. I did not intend to authorize this membership payment.
I would like to request a full refund of the $250 charge and cancellation of the membership so that I am not charged again.
I would appreciate your help in reversing this charge. Please let me know if you need any additional information from me to process the refund.
Hey there! We’re sorry to hear about the unexpected membership charge and understand you’d like to have the charge reviewed, request a refund, and cancel the membership.
For your privacy and security, please do not share any personal or account-specific information here in the WHOOP Community, including your email address, payment information, membership details, or other sensitive information.
Because reviewing the charge, refund eligibility, and cancellation requires secure access to your account, our Membership Services team will need to assist you directly. Please reach out through one of our secure support channels:
• Email: support@whoop.com
• Phone: +1 (844) 64-WHOOP (7 days a week, 9:00 AM–7:00 PM ET)
• Support Request Form: Whoop Support
Our team can securely review what occurred and assist with the available next steps for the charge and membership.