# Payment method i need help

**URL:** <https://www.community.whoop.com/t/payment-method-i-need-help/14503>\
**Category:** WHOOP 5.0\
**Tags:** membership\
**Created:** [April 10, 2026, 4:46pm UTC](https://www.community.whoop.com/t/payment-method-i-need-help/14503 "2026-04-10T16:46:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![MUDY](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/mudy/32/10254_2.png) [@MUDY](https://www.community.whoop.com/u/MUDY)\
**Post date:** [April 10, 2026, 4:46pm UTC](https://www.community.whoop.com/t/payment-method-i-need-help/14503/1 "2026-04-10T16:46:22Z")

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I had the 4.0

I changed it to 5.0 but and i pay for mg for one year

Now the application ask for renewal the old watch?

What i have to do

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**Author:** ![msteam](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/msteam/32/9909_2.png) [@msteam](https://www.community.whoop.com/u/msteam)\
**Post date:** [April 11, 2026, 12:30pm UTC](https://www.community.whoop.com/t/payment-method-i-need-help/14503/2 "2026-04-11T12:30:55Z")

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Hello! Please reach out to our support team via email at [support@whoop.com](mailto:support@whoop.com) for assistance!
