# Order Email - but no order placed

**URL:** <https://www.community.whoop.com/t/order-email-but-no-order-placed/16136>\
**Category:** Orders & Subscription\
**Created:** [September 6, 2026, 5:52pm UTC](https://www.community.whoop.com/t/order-email-but-no-order-placed/16136 "2026-09-06T17:52:36Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![member\_be7hcwaq](https://avatars.discourse-cdn.com/v4/letter/m/3d9bf3/32.png) [@member\_be7hcwaq](https://www.community.whoop.com/u/member_be7hcwaq)\
**Post date:** [September 6, 2026, 5:52pm UTC](https://www.community.whoop.com/t/order-email-but-no-order-placed/16136/1 "2026-09-06T17:52:36Z")

</div>

Order number **B72362854 placed but no actual order on my side. Somehow the app has allowed an order for 2 bands to be placed without any interaction on my side. How do I cancel?**