I am having an issue with the fulfillment process. I have already paid for my order, and your email support claims that the status is ‘Processing.’ However, when I check the website, it still says ‘To be processed.’ What does this even mean?
It completely contradicts what I was told. Are you just giving me a generic response without actually looking into it or caring about your customers? On top of that, I sent follow-up emails, but nobody bothered to reply. It feels like you are completely ignoring my problem. The price is very expensive, and you collected my money instantly, but the customer service is absolutely terrible.
