Offered membership

My husband purchased a WHOOP for me as a gift, including the annual Peak membership, which has already been paid for.

However, when I try to activate my WHOOP, the only options I see are to pay for the annual Peak membership again or to start a 1-month free trial.

How can I use the membership that my husband already paid for?

I already had a WHOOP account associated with this email address because, in the past, I purchased a WHOOP band for my husband using my email. However, he did not use my email address to activate or use his WHOOP account.

When activating my own WHOOP, I used the same email address that I had previously used for that purchase. Could this be causing the issue?

Hey there! Please reach out to our support team at support@whoop.com providing the order number of the gift, and we can certainly get this sorted for you.