My app isn’t working since morning

General
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Hey @Hmabdelnabi,

Thanks for letting me know about the “looks like the server is taking a break” error! This message usually means there’s a temporary connectivity issue or a server disruption. Here are some steps you can try to resolve it:

  1. Check Your Internet Connection: Switch between Wi-Fi and mobile data to see if the issue persists.

  2. Check Server Status: Visit status.WHOOP.com to see if there are any known outages.

  3. Update the WHOOP App: Make sure you have the latest version installed.

  4. Force Close and Reopen the App: Fully close the app and then reopen it.

  5. Clear App Cache:

    • On Android: Go to Settings > Apps > WHOOP > Storage & Cache > Clear Cache.

    • On iOS: Offload the app via Settings > General > iPhone Storage > WHOOP > Offload App, then reinstall.

  6. Reinstall the App: If the above steps don’t help, uninstall and reinstall the WHOOP app.

If you’re still seeing the error after trying these steps, please reach out to support@whoop.com.