This is unacceptable.
Many users have reported the exact same login issue for days, yet there is still no clear solution or update. I paid for this device and shipping, and I can’t even log into my account to use it.
If this issue isn’t resolved promptly, I expect a full refund, including the shipping costs, since the product is unusable due to your service.
Please provide an update and a realistic timeframe instead of leaving customers without answers.
