I can log in successfully on the WHOOP website using my old email address. The problem started immediately after I logged out and attempted to change my email address. Since then, the iOS app shows a generic ERROR screen, sometimes even before login. I have reinstalled the app, restarted my iPhone 15, reset my password multiple times, and tested both Wi-Fi and cellular data. Please check whether there is an account synchronization issue related to the email change attempt.
Hi there! Please reach out to our support team via email at support@whoop.com. They will be more than happy to assist you with this!
Fuletra, hi! I have a similar problem.. Were you able to help?
I have the same problem. I contacted support, but there’s no solution. My ticket number is 07344647.