I am on a monthly family plan, the app says that I have a due amount and that the next bill is for €476 and is due on 12/7/2026 even though I am on a monthly plan. I cant see what is due anywhere. I have tried to update my card but nothing happens. Its just riddiculous that I cant see what amount is actually due, that cant be legal???
Hi @PaalNymann,
Thanks for taking the time to write in and sorry for the frustration. A member of our Membership Services team will need to help with any billing or membership issues. It looks like they have already reached out to you on email so you are in good hands.