# How do I order 1 4.0 battery for my whoop? YOur website does not allow it

**URL:** <https://www.community.whoop.com/t/how-do-i-order-1-4-0-battery-for-my-whoop-your-website-does-not-allow-it/16160>\
**Category:** General\
**Created:** [September 8, 2026, 6:51pm UTC](https://www.community.whoop.com/t/how-do-i-order-1-4-0-battery-for-my-whoop-your-website-does-not-allow-it/16160 "2026-09-08T18:51:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Trm1029](https://avatars.discourse-cdn.com/v4/letter/t/58956e/32.png) [@Trm1029](https://www.community.whoop.com/u/Trm1029)\
**Post date:** [September 8, 2026, 6:51pm UTC](https://www.community.whoop.com/t/how-do-i-order-1-4-0-battery-for-my-whoop-your-website-does-not-allow-it/16160/1 "2026-09-08T18:51:49Z")

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How do I order 1 4.0 battery for my whoop. your website does not allow it.

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**Author:** ![msteam](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/msteam/32/9909_2.png) [@msteam](https://www.community.whoop.com/u/msteam)\
**Post date:** [September 10, 2026, 2:14pm UTC](https://www.community.whoop.com/t/how-do-i-order-1-4-0-battery-for-my-whoop-your-website-does-not-allow-it/16160/2 "2026-09-10T14:14:28Z")

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Hey there! Sorry for the trouble getting a replacement Battery Pack for your WHOOP 4.0. We’d be happy to point you in the right direction.

Since available replacement options can depend on your membership and device, please connect with our Membership Services team through a secure support channel so they can review your account and help with the options available to you:

• Email: [support@whoop.com](mailto:support@whoop.com)  
• Phone: +1 (844) 64-WHOOP (7 days a week, 9:00 AM–7:00 PM ET)  
• Support Request Form: [Whoop Support](https://support.whoop.com/s/case-creation?language=en_US)

For your privacy, please don’t share any account, membership, or device-specific information here in the Community. Our team will be happy to help!