How can I start fresh with a new WHOOP data without losing my membership?

General
1

How can I start fresh with a new WHOOP data without losing my membership?

Hi everyone,

I recently received a replacement WHOOP device and would like to start completely fresh with it.

Is there a way to delete all my previous health, recovery, strain, and sleep data and begin collecting new data from scratch without losing my active 12-month membership?

I want to keep my membership and account, but I would like my data history to be reset so my new WHOOP starts with a clean slate.

Has anyone done this before? If so, how did you do it, and did you need to contact WHOOP Support?

Thanks in advance for any advice!

2

Hi there! WHOOP continuously adapts to your physiology. Over approximately 2–3 weeks of consistent wear, it recalibrates using the new data it collects and adjusts your personal baselines accordingly.

If you’d still prefer to have your historical data reset, we’d be happy to take a closer look for you, but we’ll need to do so through one of our secure support channels since we may need to access your account.

You can reach our Membership Services team via email at support@whoop.com.

Once you reach out, we’ll be happy to investigate and help get this sorted out.