I sent a 12 month gift membership to a friend. They received notification that they had received a gift membership but there was no activation code nor was there any subsequent email with an activation code. They checked their spam/junk with no luck. How do I get a new activation code sent to them?
Hi @rmilliken11,
Sorry you and your friend are running into this issue. I’m not able to look into this further from my end but a membership services team member will be able to help. I’ve submitted a support ticket for you. Look out for an email.