# Fading 5.0 Band **URL:** \ **Category:** WHOOP 5.0\ **Created:** [July 10, 2025, 3:27am UTC](https://www.community.whoop.com/t/fading-5-0-band/4723 "2025-07-10T03:27:07Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![VeloMan](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/veloman/32/2578_2.png) [@VeloMan](https://www.community.whoop.com/u/VeloMan)\ **Post date:** [August 16, 2025, 9:48pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/21 "2025-08-16T21:48:53Z")
![IMG_5347](https://canada1.discourse-cdn.com/flex011/uploads/wboston/original/2X/0/091abaa71954d2d9ac94789c28b3cc8ae30eb826.jpeg)What was once black, 5.0 band is faded. THIS is a problem. My MUCH older black 4.0 band never turned this color, and I take great care cleaning sensor and band daily. Fix it Whoop!!! ---
**Author:** ![hchernin](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/hchernin/32/2601_2.png) [@hchernin](https://www.community.whoop.com/u/hchernin)\ **Post date:** [August 18, 2025, 2:04pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/22 "2025-08-18T14:04:55Z")
I got mine exactly when it came out as well and it faded Brown. They should be giving us a brand new one. This is ridiculous. How can we get a response from someone who’s capable of getting this done? ---
**Author:** ![Durkin](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/durkin/32/59_2.png) [@Durkin](https://www.community.whoop.com/u/Durkin)\ **Post date:** [August 19, 2025, 2:38pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/23 "2025-08-19T14:38:50Z")
Hi everyone, thank you for the posts and pictures. Very, very helpful. You all are right. Those black bands look like they are fading brown. We’re dedicating resources to actively investigate this on our end to ensure this doesn’t remain a problem. For everyone that’s posted on this thread, we’ve collected your info and if you have an existing case, we’ll follow up with you shortly. If you haven’t filed a case with support yet, that’s ok, too. Wehave a member of the team email you and make this right. For anyone that is visiting this thread in the future - if you believe you’re having this issue, please shoot us an email at [support@whoop.com](mailto:support@whoop.com) to get taken care of. @skyhighifly @rob1974 @craigbelair @Laufhutte@mjrobinson7 @AlanGooner @wtmills4 @JessWilder711 @jackclary @jdovey @VeloMan @hchernin ---
**Author:** ![sjb1978](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/sjb1978/32/1751_2.png) [@sjb1978](https://www.community.whoop.com/u/sjb1978)\ **Post date:** [July 8, 2025, 6:15pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/24 "2025-07-08T18:15:27Z")
Any body else’s band turn brown? Only had it a couple of weeks. I work outside so get a bit of sun exposure but not sure this is right? ![IMG_0302](https://canada1.discourse-cdn.com/flex011/uploads/wboston/original/2X/d/d438e1402bace007b0ec496b9a88866bc8479f2c.jpeg) ---
**Author:** ![woutvErp](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/woutverp/32/2380_2.png) [@woutvErp](https://www.community.whoop.com/u/woutvErp)\ **Post date:** [August 8, 2025, 12:08pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/25 "2025-08-08T12:08:37Z")
Hi, is there anyone that experienced some unexpected discolouring in the new whoop 5.0 wristband while in the sun? It turns brownish and looks kind of grim. Also, the new 5.0 detects activities upward of 19.0 strain (heartrate 180+ for 4 hours) while traveling. Especially on the boat or hilly car rides. Let me know if there is any way to wash/prevent the discolouring and wrongful activity detection? ---
**Author:** ![AlanGooner](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/alangooner/32/422_2.png) [@AlanGooner](https://www.community.whoop.com/u/AlanGooner)\ **Post date:** [August 8, 2025, 12:39pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/26 "2025-08-08T12:39:31Z")
I have two bands Black original and Green. I think both are starting to fade. ---
**Author:** ![wtmills4](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/wtmills4/32/1780_2.png) [@wtmills4](https://www.community.whoop.com/u/wtmills4)\ **Post date:** [August 19, 2025, 3:13pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/27 "2025-08-19T15:13:38Z")
Thank you all for looking into this and making it right! ---
**Author:** ![AlanGooner](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/alangooner/32/422_2.png) [@AlanGooner](https://www.community.whoop.com/u/AlanGooner)\ **Post date:** [August 19, 2025, 3:16pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/28 "2025-08-19T15:16:07Z")
@Durkin, FYI: My black has faded but I also believe the green one I have is starting to fade also. So might not just be the black band.. Alan ---
**Author:** ![jackclary](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/jackclary/32/12681_2.png) [@jackclary](https://www.community.whoop.com/u/jackclary)\ **Post date:** [August 19, 2025, 3:38pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/29 "2025-08-19T15:38:06Z")
Much appreciated Durkin! ---
**Author:** ![tannerstodd01](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/tannerstodd01/32/2734_2.png) [@tannerstodd01](https://www.community.whoop.com/u/tannerstodd01)\ **Post date:** [August 21, 2025, 6:04pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/30 "2025-08-21T18:04:54Z")
I have also emailed support and they talked about cleaning it and whatnot. Ive been a whoop member from the beginning and this new strap quality clearly has gone way downhill. And pair that with the 7% smaller form factor so I cant even use my other more expensive bands that I purchased. Talk about irritating. I just upgraded to the 5.0 and my 4.0 black strap never faded even after years of use. This one its been mere months. This may be the straw that breaks the camels back if Whoop doesnt take any action with resolving this. And NOT blaming this on not cleaning the strap when its on 24/7 and showered with as well with the same products that were used when using the 4.0 straps. ---
**Author:** ![ntchung](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/ntchung/32/2739_2.png) [@ntchung](https://www.community.whoop.com/u/ntchung)\ **Post date:** [August 21, 2025, 8:07pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/31 "2025-08-21T20:07:13Z")
I emailed support and their response was to clean the metal hardware. Not sure how that will fix the fabric discoloration. ---
**Author:** ![MarkAH](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/markah/32/3013_2.png) [@MarkAH](https://www.community.whoop.com/u/MarkAH)\ **Post date:** [August 28, 2025, 3:43pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/32 "2025-08-28T15:43:21Z")
I have the same issue and this is the response I got. If they do not replace it, I will be cancelling whoop as this is terrible customer service as it is truly a manufacturing defect. WHOOP bands are made from a micro-filament yarn that’s designed to be durable and breathable, but over time normal exposure to sweat, soap, sunscreen, and UV light can cause dark colors to lighten. Because this type of fading is considered normal cosmetic wear, it isn’t covered under our warranty. ---
**Author:** ![Durkin](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/durkin/32/59_2.png) [@Durkin](https://www.community.whoop.com/u/Durkin)\ **Post date:** [August 28, 2025, 3:49pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/33 "2025-08-28T15:49:25Z")
Hi @MarkAH, thanks for the note. I just connected with our support team internally on this. A member from our team will be in touch. Stay tuned. 😀 ---
**Author:** ![jjt1996](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/jjt1996/32/3031_2.png) [@jjt1996](https://www.community.whoop.com/u/jjt1996)\ **Post date:** [August 28, 2025, 6:43pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/34 "2025-08-28T18:43:47Z")
I thought it looked cool and only ever thought of it as like a hidden feature / badge of honor for being out in the sun a lot. If someone‘s didn’t turn this really intriguing and pretty color I’d guess they didn’t actually use it outside (lame). Surprising to see all the anger and demands lol (also lame). ---
**Author:** ![MarkAH](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/markah/32/3013_2.png) [@MarkAH](https://www.community.whoop.com/u/MarkAH)\ **Post date:** [August 28, 2025, 10:02pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/35 "2025-08-28T22:02:36Z")
Thanks Durkin for your support ---
**Author:** ![Durkin](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/durkin/32/59_2.png) [@Durkin](https://www.community.whoop.com/u/Durkin)\ **Post date:** [August 28, 2025, 10:14pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/36 "2025-08-28T22:14:28Z")
You’re welcome! 🤝 Have a good rest of your day. ---
**Author:** ![JacobZinn](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/jacobzinn/32/3473_2.png) [@JacobZinn](https://www.community.whoop.com/u/JacobZinn)\ **Post date:** [September 8, 2025, 12:59pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/37 "2025-09-08T12:59:09Z")
Same here. Took about a month to start discoloring. Didn’t happen with my 4.0 band. ---
**Author:** ![macdnyc](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/macdnyc/32/3804_2.png) [@macdnyc](https://www.community.whoop.com/u/macdnyc)\ **Post date:** [September 15, 2025, 7:06pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/38 "2025-09-15T19:06:21Z")
Same issue here. Do we need to purchase a new one (that fixes the issue permanently) ![image](https://canada1.discourse-cdn.com/flex011/uploads/wboston/original/2X/0/0c6fe372a0b2fabbfd79f4818efb4c2ab772a986.jpeg) or will it be replaced? ---
**Author:** ![ngallina17](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/ngallina17/32/759_2.png) [@ngallina17](https://www.community.whoop.com/u/ngallina17)\ **Post date:** [September 17, 2025, 3:07pm UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/39 "2025-09-17T15:07:42Z")
submit a support request and send them the details and pic, they will give you a promo code for a new band. [Whoop Support](https://support.whoop.com/s/case-creation?language=en_US) ---
**Author:** ![damolaoshin](https://yyz1.discourse-cdn.com/flex011/user_avatar/www.community.whoop.com/damolaoshin/32/3993_2.png) [@damolaoshin](https://www.community.whoop.com/u/damolaoshin)\ **Post date:** [September 19, 2025, 9:27am UTC](https://www.community.whoop.com/t/fading-5-0-band/4723/40 "2025-09-19T09:27:08Z")
I am having the same issue - my band is now brown!!! [Previous page](https://www.community.whoop.com/t/fading-5-0-band/4723.md?page=1) [Next page](https://www.community.whoop.com/t/fading-5-0-band/4723.md?page=3)