Description: There is a green light on my WHOOP, but it does not connect or sync when I put it on the charger. I also have no data showing in the WHOOP app. I have tried charging it, but it still does not sync or show any data. Please

WHOOP 5.0
1

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There is a green light on my WHOOP, but it does not connect or sync when I put it on the charger. I also have no data showing in the WHOOP app. I have tried charging it, but it still does not sync or show any data. Please help me fix this issue.

2

Hey there! Sorry to hear your WHOOP isn’t connecting or syncing and that you’re missing data in the app. We’d be happy to take a closer look and help get this sorted out.

To help protect your personal information, we’re unable to troubleshoot account-specific issues here. Please connect with our Membership Services team through the WHOOP app or at support@whoop.com so we can securely review your account and device details and assist further.