# Can't confirm whoop's privacy policy and terms of

**URL:** <https://www.community.whoop.com/t/cant-confirm-whoops-privacy-policy-and-terms-of/14863>\
**Category:** General\
**Created:** [May 18, 2026, 3:47pm UTC](https://www.community.whoop.com/t/cant-confirm-whoops-privacy-policy-and-terms-of/14863 "2026-05-18T15:47:46Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![omeryaron](https://avatars.discourse-cdn.com/v4/letter/o/13edae/32.png) [@omeryaron](https://www.community.whoop.com/u/omeryaron)\
**Post date:** [May 18, 2026, 3:47pm UTC](https://www.community.whoop.com/t/cant-confirm-whoops-privacy-policy-and-terms-of/14863/1 "2026-05-18T15:47:46Z")

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I am trying to confirm the Terms of Service and Privacy Policy but the check box cannot be clicked and I’m stuck at this screen at the setup page of the app

 ![IMG_0307](https://canada1.discourse-cdn.com/flex011/uploads/wboston/original/2X/8/83d3747de0687e9e1de6beaeb91ecd0ff84b282d.jpeg)

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**Author:** ![roeimosco](https://avatars.discourse-cdn.com/v4/letter/r/e9a140/32.png) [@roeimosco](https://www.community.whoop.com/u/roeimosco)\
**Post date:** [May 19, 2026, 4:02pm UTC](https://www.community.whoop.com/t/cant-confirm-whoops-privacy-policy-and-terms-of/14863/2 "2026-05-19T16:02:42Z")

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I jave the same problem…

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**Author:** ![DanielDBrecher](https://avatars.discourse-cdn.com/v4/letter/d/848f3c/32.png) [@DanielDBrecher](https://www.community.whoop.com/u/DanielDBrecher)\
**Post date:** [May 20, 2026, 2:47pm UTC](https://www.community.whoop.com/t/cant-confirm-whoops-privacy-policy-and-terms-of/14863/3 "2026-05-20T14:47:08Z")

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I reinstalled the app and it was fixed

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**Author:** ![member\_7omb2s1b](https://avatars.discourse-cdn.com/v4/letter/m/e5b9ba/32.png) [@member\_7omb2s1b](https://www.community.whoop.com/u/member_7omb2s1b)\
**Post date:** [September 4, 2026, 12:23am UTC](https://www.community.whoop.com/t/cant-confirm-whoops-privacy-policy-and-terms-of/14863/4 "2026-09-04T00:23:54Z")

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I am having the same problem and tried everything! Still not fixed!!

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**Author:** ![member\_7xl35ktn](https://avatars.discourse-cdn.com/v4/letter/m/73ab20/32.png) [@member\_7xl35ktn](https://www.community.whoop.com/u/member_7xl35ktn)\
**Post date:** [September 24, 2026, 1:41pm UTC](https://www.community.whoop.com/t/cant-confirm-whoops-privacy-policy-and-terms-of/14863/5 "2026-09-24T13:41:03Z")

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I am having the same issue