Hi All,
I was today gifted Whoop 4.0 with a free 2 month trial. I was asked to choose a membership plan so picked annual membership and have been charged immediately even though I should be getting 2 months free I need this refunded asap!!
Hi @Stromsy - Thanks for taking the time to write in and apologies for any frustration. Any issues with billing or shipping need to be handled by our Membership Services team. Please reach out to support@whoop.com and they’ll be able to help you!