# WHOOP 5.0 **URL:** https://www.community.whoop.com/c/whoop-5-0/20.md [Latest](https://www.community.whoop.com/latest.md) · [Categories](https://www.community.whoop.com/categories.md) · [Tags](https://www.community.whoop.com/tags.md) --- ## [About the WHOOP 5.0 category](https://www.community.whoop.com/t/about-the-whoop-5-0-category/400)
**Author:** [@Durkin](https://www.community.whoop.com/u/Durkin)\ **Replies:** 1\ **Last updated:** [August 27, 2025, 9:01am UTC](https://www.community.whoop.com/t/about-the-whoop-5-0-category/400 "2025-08-27T09:01:34Z")
A category dedicated to everything WHOOP 5.0 --- ## [WHOOP 5.0 is worse than 4.0. I have months of data to prove it. WHOOP keeps blaming how I wear it.](https://www.community.whoop.com/t/whoop-5-0-is-worse-than-4-0-i-have-months-of-data-to-prove-it-whoop-keeps-blaming-how-i-wear-it/16117)
**Author:** [@JacMar](https://www.community.whoop.com/u/JacMar)\ **Replies:** 16\ **Last updated:** [October 23, 2026, 7:29am UTC](https://www.community.whoop.com/t/whoop-5-0-is-worse-than-4-0-i-have-months-of-data-to-prove-it-whoop-keeps-blaming-how-i-wear-it/16117 "2026-10-23T07:29:08Z")
I’ve been a WHOOP user for some time and used WHOOP 4.0 for approximately a year alongside the same Samsung watch without experiencing this persistent level of discrepancy. Since moving to WHOOP 5.0, that has changed si… --- ## [I just purchased a WHOOP 4.0 last week, can I upgrade to a 5.0?](https://www.community.whoop.com/t/i-just-purchased-a-whoop-4-0-last-week-can-i-upgrade-to-a-5-0/429)
**Author:** [@ashmoo](https://www.community.whoop.com/u/ashmoo)\ **Replies:** 18\ **Last updated:** [October 22, 2026, 5:50am UTC](https://www.community.whoop.com/t/i-just-purchased-a-whoop-4-0-last-week-can-i-upgrade-to-a-5-0/429 "2026-10-22T05:50:27Z")
Or do I have to wait out the duration of my membership? --- ## [Frustration with calories](https://www.community.whoop.com/t/frustration-with-calories/2701)
**Author:** [@Fullerton](https://www.community.whoop.com/u/Fullerton)\ **Replies:** 71\ **Last updated:** [October 20, 2026, 7:32pm UTC](https://www.community.whoop.com/t/frustration-with-calories/2701 "2026-10-20T19:32:08Z")
I appreciate developments in product are to make things better, but sometimes, it misses. A key metric for many that are looking to be healthy and i imagine whoop users share that common goal, is calories. Planning ener… --- ## [Whoop Member ship](https://www.community.whoop.com/t/whoop-member-ship/16496)
**Author:** [@ItaiBandita](https://www.community.whoop.com/u/ItaiBandita)\ **Replies:** 1\ **Last updated:** [October 17, 2026, 1:21pm UTC](https://www.community.whoop.com/t/whoop-member-ship/16496 "2026-10-17T13:21:28Z")
I purchased my WHOOP on Amazon with the Peak plan (I paid about 1,000 MXN extra for Peak), but my account only shows the One plan. Can someone help me with this?" --- ## [Ticket 08892346 — Login failure, 24h unresolved, repeated questions from support](https://www.community.whoop.com/t/ticket-08892346-login-failure-24h-unresolved-repeated-questions-from-support/16468)
**Author:** [@wangjing](https://www.community.whoop.com/u/wangjing)\ **Replies:** 0\ **Last updated:** [October 14, 2026, 12:17pm UTC](https://www.community.whoop.com/t/ticket-08892346-login-failure-24h-unresolved-repeated-questions-from-support/16468 "2026-10-14T12:17:49Z")
Hi WHOOP team and community, I’m posting here out of frustration after 24 hours of unresolved support contact. Ticket number: 08892346 Issue: I cannot log in normally at all. Since opening the ticket, I have been rep… --- ## [I bought a new iphone 8 pro and my display cuts off the edge even with default text](https://www.community.whoop.com/t/i-bought-a-new-iphone-8-pro-and-my-display-cuts-off-the-edge-even-with-default-text/16416)
**Author:** [@ScottNoakes](https://www.community.whoop.com/u/ScottNoakes)\ **Replies:** 0\ **Last updated:** [October 4, 2026, 9:30pm UTC](https://www.community.whoop.com/t/i-bought-a-new-iphone-8-pro-and-my-display-cuts-off-the-edge-even-with-default-text/16416 "2026-10-04T21:30:21Z")
My new iphone 18 pro cuts off whoop screen even in default text --- ## [Issue to Claim 5.0 device from application](https://www.community.whoop.com/t/issue-to-claim-5-0-device-from-application/16407)
**Author:** [@KunalAhir](https://www.community.whoop.com/u/KunalAhir)\ **Replies:** 0\ **Last updated:** [October 4, 2026, 3:46am UTC](https://www.community.whoop.com/t/issue-to-claim-5-0-device-from-application/16407 "2026-10-04T03:46:49Z")
I have done renewal on my 4.0 device so in whoop .app it say iam eligible for 5.0 free device but when i select that it again takes me to make payments. So how should i claim my free 5.0 device . --- ## [Whoop upgrade 4.0 to 5.0 device](https://www.community.whoop.com/t/whoop-upgrade-4-0-to-5-0-device/8690)
**Author:** [@shalugovind](https://www.community.whoop.com/u/shalugovind)\ **Replies:** 2\ **Last updated:** [October 4, 2026, 3:42am UTC](https://www.community.whoop.com/t/whoop-upgrade-4-0-to-5-0-device/8690 "2026-10-04T03:42:31Z")
I am a member of the WHOOP Peak Family Plan, currently using a WHOOP 4.0 device. My membership renewal date is 31,March 2026. Am I eligible to get 5.0 device for free? I have tried to upgrade but the one time upgrade fe… --- ## [WHOOP 5.0 compatibility](https://www.community.whoop.com/t/whoop-5-0-compatibility/16373)
**Author:** [@Dasebo](https://www.community.whoop.com/u/Dasebo)\ **Replies:** 0\ **Last updated:** [September 29, 2026, 10:43am UTC](https://www.community.whoop.com/t/whoop-5-0-compatibility/16373 "2026-09-29T10:43:24Z")
Hi WHOOP Support, I have a WHOOP 5.0 and want to buy the Meridian Band in Matte Black. The 5.0 Matte Black is sold out, but the MG Matte Black is available and says it’s compatible with 5.0 and MG. Can you confirm tha… --- ## [No blue light for pairing despite tapping away ! Whoop connected on Bluetooth without the i option to forget the device!](https://www.community.whoop.com/t/no-blue-light-for-pairing-despite-tapping-away-whoop-connected-on-bluetooth-without-the-i-option-to-forget-the-device/7679)
**Author:** [@svatara](https://www.community.whoop.com/u/svatara)\ **Replies:** 15\ **Last updated:** [September 28, 2026, 10:53pm UTC](https://www.community.whoop.com/t/no-blue-light-for-pairing-despite-tapping-away-whoop-connected-on-bluetooth-without-the-i-option-to-forget-the-device/7679 "2026-09-28T22:53:15Z")
No blue light appearing to enable pairing of device with app despite tapping for several minutes multiple times! The yellow green light comes on to show battery but nothing else. The device is connected with Bluetooth w… --- ## [Feature Request: On-Demand / Real-Time SpO2 (Blood Oxygen) Checks](https://www.community.whoop.com/t/feature-request-on-demand-real-time-spo2-blood-oxygen-checks/16359)
**Author:** [@ztt91](https://www.community.whoop.com/u/ztt91)\ **Replies:** 0\ **Last updated:** [September 27, 2026, 2:43pm UTC](https://www.community.whoop.com/t/feature-request-on-demand-real-time-spo2-blood-oxygen-checks/16359 "2026-09-27T14:43:51Z")
Hi WHOOP Team, I am an avid snowboarder and spend a significant amount of time training and riding at high altitudes during the winter season. Currently, WHOOP only tracks blood oxygen (SpO2) levels overnight while sle… --- ## [Got on peak | paid 12 months | on connecting to the device | it shows membership expired](https://www.community.whoop.com/t/got-on-peak-paid-12-months-on-connecting-to-the-device-it-shows-membership-expired/16341)
**Author:** [@user8](https://www.community.whoop.com/u/user8)\ **Replies:** 0\ **Last updated:** [September 25, 2026, 1:18am UTC](https://www.community.whoop.com/t/got-on-peak-paid-12-months-on-connecting-to-the-device-it-shows-membership-expired/16341 "2026-09-25T01:18:51Z")
Got myself an upgrade to whoop 5 peak paying for device and 12 month subscription but on device connecting the app, it reflects my membership is still expired and is asking me to get another subscription Now I have an … --- ## [Question About Menstrual Cycle Variations and WHOOP Recovery](https://www.community.whoop.com/t/question-about-menstrual-cycle-variations-and-whoop-recovery/16334)
**Author:** [@SAZZABI](https://www.community.whoop.com/u/SAZZABI)\ **Replies:** 0\ **Last updated:** [September 24, 2026, 1:40pm UTC](https://www.community.whoop.com/t/question-about-menstrual-cycle-variations-and-whoop-recovery/16334 "2026-09-24T13:40:42Z")
I really like the device and have had a very good experience with it overall, but after using it for a while, I noticed one thing. Does WHOOP fully take menstrual cycle variations into account? For example, during the pr… --- ## [Feature Request: True Direct Two-Way Sync between Cronometer and WHOOP](https://www.community.whoop.com/t/feature-request-true-direct-two-way-sync-between-cronometer-and-whoop/16330)
**Author:** [@osama99o](https://www.community.whoop.com/u/osama99o)\ **Replies:** 0\ **Last updated:** [September 24, 2026, 1:40pm UTC](https://www.community.whoop.com/t/feature-request-true-direct-two-way-sync-between-cronometer-and-whoop/16330 "2026-09-24T13:40:29Z")
Hi everyone, Currently, the integration between WHOOP and Cronometer is only one-way: Cronometer pulls activity and sleep data from WHOOP. To get nutrition data into the WHOOP Journal, we have to rely on Apple Health as… --- ## [Band irritation and replacement request”), and description (explain your problem and request a black Sportflex band).,](https://www.community.whoop.com/t/band-irritation-and-replacement-request-and-description-explain-your-problem-and-request-a-black-sportflex-band/16266)
**Author:** [@AnujNayee](https://www.community.whoop.com/u/AnujNayee)\ **Replies:** 1\ **Last updated:** [September 17, 2026, 3:33pm UTC](https://www.community.whoop.com/t/band-irritation-and-replacement-request-and-description-explain-your-problem-and-request-a-black-sportflex-band/16266 "2026-09-17T15:33:35Z")
Band irritation and replacement request”), and description (explain your problem and request a I have black Sportflex band)., --- ## [How to return the 5.0 i recently upgraded to and downgrade back to my 4.0](https://www.community.whoop.com/t/how-to-return-the-5-0-i-recently-upgraded-to-and-downgrade-back-to-my-4-0/16235)
**Author:** [@jonathanlee9](https://www.community.whoop.com/u/jonathanlee9)\ **Replies:** 0\ **Last updated:** [September 14, 2026, 11:40pm UTC](https://www.community.whoop.com/t/how-to-return-the-5-0-i-recently-upgraded-to-and-downgrade-back-to-my-4-0/16235 "2026-09-14T23:40:32Z")
I recently upgraded my 4.0 sensor to a 5.0 mainly because i was having to recharge the 4.0 sensor every 2-3 days. After fully charging the 5.0 sensor i started using it and got the recharge your whoop message after 6 day… --- ## [Sync is taking a \*really\* long time](https://www.community.whoop.com/t/sync-is-taking-a-really-long-time/7385)
**Author:** [@error\_undefined](https://www.community.whoop.com/u/error_undefined)\ **Replies:** 7\ **Last updated:** [September 14, 2026, 5:39am UTC](https://www.community.whoop.com/t/sync-is-taking-a-really-long-time/7385 "2026-09-14T05:39:06Z")
I usually close the app while sleeping and for chunks of time during the day. Up until about 2 days ago this wasn’t a problem as it would sync the missing hours within a few minutes. Now it’s taking an hour+ to sync. Wha… --- ## [Unable to open Whoop App](https://www.community.whoop.com/t/unable-to-open-whoop-app/16204)
**Author:** [@Niyas5311](https://www.community.whoop.com/u/Niyas5311)\ **Replies:** 0\ **Last updated:** [September 12, 2026, 6:15am UTC](https://www.community.whoop.com/t/unable-to-open-whoop-app/16204 "2026-09-12T06:15:50Z")
I recently bought Whoop 0.5 with 12.month subscription. When I try to complete the process and after update the password there is one error message is pop up since yesterday morning. The error is " Looks like the server … --- ## [Loos my whoop gggg](https://www.community.whoop.com/t/loos-my-whoop-gggg/16193)
**Author:** [@AbdullAli](https://www.community.whoop.com/u/AbdullAli)\ **Replies:** 2\ **Last updated:** [September 12, 2026, 2:12am UTC](https://www.community.whoop.com/t/loos-my-whoop-gggg/16193 "2026-09-12T02:12:05Z")
Hello WHOOP Support Team, I have a WHOOP band with an active one-year subscription, but unfortunately, I have lost the band. Could you please let me know if I am eligible for a replacement band or any form of compensat… --- ## [Broadcast Heartrate (HR) not working with Wahoo ELEMNT](https://www.community.whoop.com/t/broadcast-heartrate-hr-not-working-with-wahoo-elemnt/6590)
**Author:** [@petermania](https://www.community.whoop.com/u/petermania)\ **Replies:** 13\ **Last updated:** [September 10, 2026, 5:35pm UTC](https://www.community.whoop.com/t/broadcast-heartrate-hr-not-working-with-wahoo-elemnt/6590 "2026-09-10T17:35:06Z")
When pairing my 5.0 band to my Wahoo ELEMNT Bolt v1 the Whoop shows up as “heartrate” using ANT+ protocol and does not show any heart rate data. My 4.0 band worked with the ELEMNT Bolt so it seems like something is broke… --- ## [Is this normal??I think crooked ](https://www.community.whoop.com/t/is-this-normal-i-think-crooked/16185)
**Author:** [@shono24](https://www.community.whoop.com/u/shono24)\ **Replies:** 0\ **Last updated:** [September 10, 2026, 2:09pm UTC](https://www.community.whoop.com/t/is-this-normal-i-think-crooked/16185 "2026-09-10T14:09:11Z")
--- ## [Changes to pulse ox and skin temp](https://www.community.whoop.com/t/changes-to-pulse-ox-and-skin-temp/8283)
**Author:** [@jromano8](https://www.community.whoop.com/u/jromano8)\ **Replies:** 3\ **Last updated:** [September 9, 2026, 2:52pm UTC](https://www.community.whoop.com/t/changes-to-pulse-ox-and-skin-temp/8283 "2026-09-09T14:52:23Z")
Ever since upgrading I have been getting low pulse ox warning and elevated skin temp warnings frequently. This was never or extremely rare with the previous device. Anyone else having a similar experience? Ways to solve … --- ## [I need a charger for my Whoop as quick as possibal - I am in Cala Santany, Mallorca. Anyone nearby?](https://www.community.whoop.com/t/i-need-a-charger-for-my-whoop-as-quick-as-possibal-i-am-in-cala-santany-mallorca-anyone-nearby/16146)
**Author:** [@MarkusReneSc](https://www.community.whoop.com/u/MarkusReneSc)\ **Replies:** 0\ **Last updated:** [September 7, 2026, 2:18pm UTC](https://www.community.whoop.com/t/i-need-a-charger-for-my-whoop-as-quick-as-possibal-i-am-in-cala-santany-mallorca-anyone-nearby/16146 "2026-09-07T14:18:54Z")
I need a charger for my Whoop as quick as possible - I am in Cala Santanyi in Mallorca --- ## [Withings integration redirects to WHOOP 404 error after authorization (Samsung Galaxy Z Fold8)](https://www.community.whoop.com/t/withings-integration-redirects-to-whoop-404-error-after-authorization-samsung-galaxy-z-fold8/15967)
**Author:** [@jason\_wei](https://www.community.whoop.com/u/jason_wei)\ **Replies:** 5\ **Last updated:** [September 6, 2026, 7:05pm UTC](https://www.community.whoop.com/t/withings-integration-redirects-to-whoop-404-error-after-authorization-samsung-galaxy-z-fold8/15967 "2026-09-06T19:05:18Z")
Hi, I’m unable to connect Withings with WHOOP. Device: Samsung Galaxy Z Fold8 Both WHOOP and Withings apps are updated to the latest version. I tried enabling “Open links in apps” in Samsung Internet settings and rest… --- ## [Charge on my account that isn’t renewal fee](https://www.community.whoop.com/t/charge-on-my-account-that-isn-t-renewal-fee/16132)
**Author:** [@landenguadagno2](https://www.community.whoop.com/u/landenguadagno2)\ **Replies:** 0\ **Last updated:** [September 6, 2026, 11:59am UTC](https://www.community.whoop.com/t/charge-on-my-account-that-isn-t-renewal-fee/16132 "2026-09-06T11:59:33Z")
Hi I received a charge for 96.80 can someone verify what that may be for ? --- ## [Issue with Apple Health Integration – Data Not Syncing](https://www.community.whoop.com/t/issue-with-apple-health-integration-data-not-syncing/7615)
**Author:** [@Gela777](https://www.community.whoop.com/u/Gela777)\ **Replies:** 5\ **Last updated:** [September 6, 2026, 9:09am UTC](https://www.community.whoop.com/t/issue-with-apple-health-integration-data-not-syncing/7615 "2026-09-06T09:09:06Z")
Hello WHOOP Support Team, I am experiencing a persistent issue with the Apple Health integration. Even though WHOOP appears as a data source in Apple Health and I have enabled all permissions (Heart Rate, Sleep, Active … --- ## [5.0 & MG bands compatibility](https://www.community.whoop.com/t/5-0-mg-bands-compatibility/863)
**Author:** [@waylonian](https://www.community.whoop.com/u/waylonian)\ **Replies:** 5\ **Last updated:** [September 4, 2026, 7:40pm UTC](https://www.community.whoop.com/t/5-0-mg-bands-compatibility/863 "2026-09-04T19:40:30Z")
Is the coreknit wrist band for the 5.0 compatible with the MG device? --- ## [Whoop sensor completely unresponsive after MRI suite exposure](https://www.community.whoop.com/t/whoop-sensor-completely-unresponsive-after-mri-suite-exposure/16088)
**Author:** [@evitat03](https://www.community.whoop.com/u/evitat03)\ **Replies:** 1\ **Last updated:** [September 2, 2026, 1:13pm UTC](https://www.community.whoop.com/t/whoop-sensor-completely-unresponsive-after-mri-suite-exposure/16088 "2026-09-02T13:13:19Z")
My whoop sensor is completely unresponsive after I accidentally wore it inside the MRI suite as I am health care professional. How can I fix this? --- ## [Customised general feature error](https://www.community.whoop.com/t/customised-general-feature-error/16089)
**Author:** [@Saurabh2001](https://www.community.whoop.com/u/Saurabh2001)\ **Replies:** 0\ **Last updated:** [September 2, 2026, 3:37am UTC](https://www.community.whoop.com/t/customised-general-feature-error/16089 "2026-09-02T03:37:29Z")
I am facing a problem in my app.feature of customise general is not working , the feature is showing error that I don’t have internet connection. Even after having proper internet connection, Wi-Fi connection. [Next page](https://www.community.whoop.com/c/whoop-5-0/20.md?page=1)