# General

**URL:** https://www.community.whoop.com/c/general/4.md?page=6

[Latest](https://www.community.whoop.com/latest.md) · [Categories](https://www.community.whoop.com/categories.md) · [Tags](https://www.community.whoop.com/tags.md)

**Page:** 7

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## [Anyone Else Experiencing Whoop Age Issues With Electric Wheelchair Use?](https://www.community.whoop.com/t/anyone-else-experiencing-whoop-age-issues-with-electric-wheelchair-use/6913)

<div class="topic-metadata">

**Author:** [@donnywinn](https://www.community.whoop.com/u/donnywinn)\
**Replies:** 2\
**Last updated:** [September 10, 2026, 2:29pm UTC](https://www.community.whoop.com/t/anyone-else-experiencing-whoop-age-issues-with-electric-wheelchair-use/6913 "2026-09-10T14:29:01Z")

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I use an electric wheelchair and recently noticed my Whoop age results seem way off compared to my actual activity. I already contacted Whoop about it (they know my situation), but I’m curious if any other electric wheel…

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## [How do I order 1 4.0 battery for my whoop? YOur website does not allow it](https://www.community.whoop.com/t/how-do-i-order-1-4-0-battery-for-my-whoop-your-website-does-not-allow-it/16160)

<div class="topic-metadata">

**Author:** [@Trm1029](https://www.community.whoop.com/u/Trm1029)\
**Replies:** 1\
**Last updated:** [September 10, 2026, 2:14pm UTC](https://www.community.whoop.com/t/how-do-i-order-1-4-0-battery-for-my-whoop-your-website-does-not-allow-it/16160 "2026-09-10T14:14:28Z")

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How do I order 1 4.0 battery for my whoop. your website does not allow it.

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## [Temporarily disable blood pressure ](https://www.community.whoop.com/t/temporarily-disable-blood-pressure/16189)

<div class="topic-metadata">

**Author:** [@Usama19991057](https://www.community.whoop.com/u/Usama19991057)\
**Replies:** 0\
**Last updated:** [September 10, 2026, 2:09pm UTC](https://www.community.whoop.com/t/temporarily-disable-blood-pressure/16189 "2026-09-10T14:09:21Z")

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Dear WHOOP Support Team, I would like to temporarily disable or hide the Blood Pressure Insights feature in my WHOOP app, as I do not want these readings to be displayed at the moment. Could you please advise whether t…

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## [WHOOP advertiste ](https://www.community.whoop.com/t/whoop-advertiste/16181)

<div class="topic-metadata">

**Author:** [@Lesiu67](https://www.community.whoop.com/u/Lesiu67)\
**Replies:** 0\
**Last updated:** [September 10, 2026, 2:08pm UTC](https://www.community.whoop.com/t/whoop-advertiste/16181 "2026-09-10T14:08:29Z")

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Hello, I would like to advertise my WHOOP wristband, the battery only lasts me two days. I’ve been using it for half a year. I’d like to exchange it for a new one. I would like to buy an armband and a cover for this

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## [WHOOP 5.0 stuck "Off-Body" and not syncing for 24+ hours despite being connected and worn correctly](https://www.community.whoop.com/t/whoop-5-0-stuck-off-body-and-not-syncing-for-24-hours-despite-being-connected-and-worn-correctly/16170)

<div class="topic-metadata">

**Author:** [@dtDieout](https://www.community.whoop.com/u/dtDieout)\
**Replies:** 0\
**Last updated:** [September 9, 2026, 12:19pm UTC](https://www.community.whoop.com/t/whoop-5-0-stuck-off-body-and-not-syncing-for-24-hours-despite-being-connected-and-worn-correctly/16170 "2026-09-09T12:19:34Z")

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My WHOOP 5.0 has been showing “Connected” in the app (87% battery) but hasn’t synced any actual data since yesterday at 4:34 PM. The Home screen shows “Your WHOOP is Off-Body” and “Missing Data — hasn’t received data in …

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## [My whoop membership update](https://www.community.whoop.com/t/my-whoop-membership-update/16167)

<div class="topic-metadata">

**Author:** [@Rishank](https://www.community.whoop.com/u/Rishank)\
**Replies:** 0\
**Last updated:** [September 9, 2026, 2:29am UTC](https://www.community.whoop.com/t/my-whoop-membership-update/16167 "2026-09-09T02:29:20Z")

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I have done the payment for one month today morning through ur payment update link. But my whoop membership haven’t updated yet. Can u check that quick

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## [It is about accessories tab it’s automatically opens flipkart tab](https://www.community.whoop.com/t/it-is-about-accessories-tab-it-s-automatically-opens-flipkart-tab/16158)

<div class="topic-metadata">

**Author:** [@Chintan\_935](https://www.community.whoop.com/u/Chintan_935)\
**Replies:** 0\
**Last updated:** [September 8, 2026, 5:29pm UTC](https://www.community.whoop.com/t/it-is-about-accessories-tab-it-s-automatically-opens-flipkart-tab/16158 "2026-09-08T17:29:37Z")

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When I tap Shop all accessories in my WHOOP app (iPhone 14 Pro, iOS 16.6.1, in India), it opens an in-app browser to Flipkart instead of a WHOOP store. The Flipkart page then shows an “Oops! Something went wrong - Retry…

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## [No response from WHOOP Development Support](https://www.community.whoop.com/t/no-response-from-whoop-development-support/16050)

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**Author:** [@CleanDopamine](https://www.community.whoop.com/u/CleanDopamine)\
**Replies:** 2\
**Last updated:** [September 8, 2026, 3:58pm UTC](https://www.community.whoop.com/t/no-response-from-whoop-development-support/16050 "2026-09-08T15:58:33Z")

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Hi guys, I’m preparing to release Clean Dopamine- a behavioral health tool that utilizes WHOOP’s API. This is a labor of love for those trying to build healthy habits, that will also serve as a means of promoting WHOOP …

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## [My Daily Blog on Whoop’s Calorie Calculation - until Whoop takes action](https://www.community.whoop.com/t/my-daily-blog-on-whoop-s-calorie-calculation-until-whoop-takes-action/15734)

<div class="topic-metadata">

**Author:** [@KeepChoppin](https://www.community.whoop.com/u/KeepChoppin)\
**Replies:** 8\
**Last updated:** [September 8, 2026, 2:01pm UTC](https://www.community.whoop.com/t/my-daily-blog-on-whoop-s-calorie-calculation-until-whoop-takes-action/15734 "2026-09-08T14:01:50Z")

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For some background, I have been emailing, and talking to Whoop support for the past week about how inaccurate their calorie calculations are. It has gone nowhere. I’m about 20 days into my Whoop Life membership. I’m 6 f…

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## [Feature Request: Allow Haptic Alarm for General Reminders (Not Just Sleep)](https://www.community.whoop.com/t/feature-request-allow-haptic-alarm-for-general-reminders-not-just-sleep/16155)

<div class="topic-metadata">

**Author:** [@mdavis369](https://www.community.whoop.com/u/mdavis369)\
**Replies:** 0\
**Last updated:** [September 8, 2026, 1:56pm UTC](https://www.community.whoop.com/t/feature-request-allow-haptic-alarm-for-general-reminders-not-just-sleep/16155 "2026-09-08T13:56:52Z")

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Right now, the alarm is tied to Sleep Planner goals (Exact Time, Sleep Goal, In the Green). It would be really useful if I could: Set standalone haptic alarms throughout the day (e.g., reminder to move, hydrate, start…

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## [Overlapping issue](https://www.community.whoop.com/t/overlapping-issue/16154)

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**Author:** [@Yash6624](https://www.community.whoop.com/u/Yash6624)\
**Replies:** 0\
**Last updated:** [September 8, 2026, 9:09am UTC](https://www.community.whoop.com/t/overlapping-issue/16154 "2026-09-08T09:09:42Z")

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"I’m getting an overlapping activities error for a Nap 01:41-08:24 that doesn’t appear anywhere in My Day. Can you remove or fix this hidden nap so I can add my activity from my day

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## [Automatic yearly payment](https://www.community.whoop.com/t/automatic-yearly-payment/16149)

<div class="topic-metadata">

**Author:** [@Migsbicycle](https://www.community.whoop.com/u/Migsbicycle)\
**Replies:** 0\
**Last updated:** [September 7, 2026, 8:48pm UTC](https://www.community.whoop.com/t/automatic-yearly-payment/16149 "2026-09-07T20:48:38Z")

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Just confirmed that a yearly fee has been charged to my credit card when I cancelled the membership 2 years ago.

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## [Is Whoop down today for maintenance?](https://www.community.whoop.com/t/is-whoop-down-today-for-maintenance/16148)

<div class="topic-metadata">

**Author:** [@gtonicman](https://www.community.whoop.com/u/gtonicman)\
**Replies:** 0\
**Last updated:** [September 7, 2026, 4:59pm UTC](https://www.community.whoop.com/t/is-whoop-down-today-for-maintenance/16148 "2026-09-07T16:59:02Z")

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Is whoop down for maintenance today Sept. 7

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## [I need a refund if you can](https://www.community.whoop.com/t/i-need-a-refund-if-you-can/16142)

<div class="topic-metadata">

**Author:** [@1\_omar](https://www.community.whoop.com/u/1_omar)\
**Replies:** 0\
**Last updated:** [September 7, 2026, 11:50am UTC](https://www.community.whoop.com/t/i-need-a-refund-if-you-can/16142 "2026-09-07T11:50:41Z")

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I need a refund pls because i dont choose this plan

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## [How can I cancel subscription?](https://www.community.whoop.com/t/how-can-i-cancel-subscription/16129)

<div class="topic-metadata">

**Author:** [@anuchabua](https://www.community.whoop.com/u/anuchabua)\
**Replies:** 0\
**Last updated:** [September 6, 2026, 12:31am UTC](https://www.community.whoop.com/t/how-can-i-cancel-subscription/16129 "2026-09-06T00:31:22Z")

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Actually I do not use for over 6 month but it might be have an auto renew call to pay, How can I cancel subscription and this payment? Anucha S.

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## [What is my membership number](https://www.community.whoop.com/t/what-is-my-membership-number/16126)

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**Author:** [@PatrickMaas1966](https://www.community.whoop.com/u/PatrickMaas1966)\
**Replies:** 1\
**Last updated:** [September 5, 2026, 3:10pm UTC](https://www.community.whoop.com/t/what-is-my-membership-number/16126 "2026-09-05T15:10:47Z")

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What is my membership number

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## [Return label not yet received](https://www.community.whoop.com/t/return-label-not-yet-received/16124)

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**Author:** [@rjraj](https://www.community.whoop.com/u/rjraj)\
**Replies:** 0\
**Last updated:** [September 5, 2026, 10:51am UTC](https://www.community.whoop.com/t/return-label-not-yet-received/16124 "2026-09-05T10:51:31Z")

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Not yet received my return label could you please provide other label

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## [Update my whoop and now it doesn’t show any light. Dead](https://www.community.whoop.com/t/update-my-whoop-and-now-it-doesn-t-show-any-light-dead/16122)

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**Author:** [@sergiolens](https://www.community.whoop.com/u/sergiolens)\
**Replies:** 0\
**Last updated:** [September 5, 2026, 2:45am UTC](https://www.community.whoop.com/t/update-my-whoop-and-now-it-doesn-t-show-any-light-dead/16122 "2026-09-05T02:45:48Z")

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Please anyone can help me with this problem?

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## [Sleep didn’t calculate](https://www.community.whoop.com/t/sleep-didn-t-calculate/16111)

<div class="topic-metadata">

**Author:** [@sallygold](https://www.community.whoop.com/u/sallygold)\
**Replies:** 0\
**Last updated:** [September 4, 2026, 12:50pm UTC](https://www.community.whoop.com/t/sleep-didn-t-calculate/16111 "2026-09-04T12:50:39Z")

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Hi. My sleep didn’t calculate last night. I wore my whoop and my Bluetooth was on so it was connected. I entered it manually but it’s not recording any data.

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## [Upgraded Whoop MG not good](https://www.community.whoop.com/t/upgraded-whoop-mg-not-good/9654)

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**Author:** [@Paragnandha25](https://www.community.whoop.com/u/Paragnandha25)\
**Replies:** 6\
**Last updated:** [September 4, 2026, 12:26pm UTC](https://www.community.whoop.com/t/upgraded-whoop-mg-not-good/9654 "2026-09-04T12:26:40Z")

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I’ve recently upgraded from the WHOOP 4.0 to the Whoop MG and I’m seeing significantly lower daily calorie expenditure than before, which I believe is inaccurate and misleading. I understand this version is meant to be m…

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## [Stuck by the API limits](https://www.community.whoop.com/t/stuck-by-the-api-limits/16108)

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**Author:** [@pauloernani](https://www.community.whoop.com/u/pauloernani)\
**Replies:** 0\
**Last updated:** [September 4, 2026, 2:35am UTC](https://www.community.whoop.com/t/stuck-by-the-api-limits/16108 "2026-09-04T02:35:58Z")

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We’ve built a WHOOP integration that syncs recovery, sleep, workout and cycle data into personalized longevity reports for our patients. It works well and we’ve fully validated it within the current 10-user limit. The p…

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## [New algorithm shows extremely low calorie count for walking](https://www.community.whoop.com/t/new-algorithm-shows-extremely-low-calorie-count-for-walking/16106)

<div class="topic-metadata">

**Author:** [@AJKaboom](https://www.community.whoop.com/u/AJKaboom)\
**Replies:** 0\
**Last updated:** [September 3, 2026, 7:00pm UTC](https://www.community.whoop.com/t/new-algorithm-shows-extremely-low-calorie-count-for-walking/16106 "2026-09-03T19:00:28Z")

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my whoop shows only about 25-30 cal per mile now and used to be 75-100. Yesterday I tested by choosing functional fitness while sitting at my desk. The cal count was not that much less than brisk walk. When I inquire all…

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## [Hola buenas tardes hace más de 10 días recibieron el equipo para la devolución y no veo nada por ningún lugar hasta cuando tengo que esperar](https://www.community.whoop.com/t/hola-buenas-tardes-hace-mas-de-10-dias-recibieron-el-equipo-para-la-devolucion-y-no-veo-nada-por-ningun-lugar-hasta-cuando-tengo-que-esperar/16093)

<div class="topic-metadata">

**Author:** [@Albertoroque](https://www.community.whoop.com/u/Albertoroque)\
**Replies:** 1\
**Last updated:** [September 3, 2026, 2:14pm UTC](https://www.community.whoop.com/t/hola-buenas-tardes-hace-mas-de-10-dias-recibieron-el-equipo-para-la-devolucion-y-no-veo-nada-por-ningun-lugar-hasta-cuando-tengo-que-esperar/16093 "2026-09-03T14:14:00Z")

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Hola buenas tardes recibieron el equipo el día 20 ya hace los 10 días hábiles hasta cuando para el reembolso cobran rápido pero demoran en la devolución Alberto Roque

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## [I lost my streak because of a glitch in the app , can you please restore it?](https://www.community.whoop.com/t/i-lost-my-streak-because-of-a-glitch-in-the-app-can-you-please-restore-it/16097)

<div class="topic-metadata">

**Author:** [@Soph\_izm12](https://www.community.whoop.com/u/Soph_izm12)\
**Replies:** 1\
**Last updated:** [September 3, 2026, 2:12pm UTC](https://www.community.whoop.com/t/i-lost-my-streak-because-of-a-glitch-in-the-app-can-you-please-restore-it/16097 "2026-09-03T14:12:25Z")

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I lost me streak just because the app didn’t seee that I was wearing it in time, therefore, my long streak which I took so much time to take died. Can you please restore it?

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## [I Lost My Whoop Wristband](https://www.community.whoop.com/t/i-lost-my-whoop-wristband/16102)

<div class="topic-metadata">

**Author:** [@Ferdy0707](https://www.community.whoop.com/u/Ferdy0707)\
**Replies:** 0\
**Last updated:** [September 3, 2026, 2:08pm UTC](https://www.community.whoop.com/t/i-lost-my-whoop-wristband/16102 "2026-09-03T14:08:45Z")

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Hello, community, I was the victim of an assault, and my wristband got tangled up. Please let me know what I need to do to get a new wristband.

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## [I want to cancel my membership and you return back my money because I don't give you any otherwise to detect the money](https://www.community.whoop.com/t/i-want-to-cancel-my-membership-and-you-return-back-my-money-because-i-dont-give-you-any-otherwise-to-detect-the-money/16098)

<div class="topic-metadata">

**Author:** [@saeedalkuwaitii](https://www.community.whoop.com/u/saeedalkuwaitii)\
**Replies:** 0\
**Last updated:** [September 3, 2026, 2:08pm UTC](https://www.community.whoop.com/t/i-want-to-cancel-my-membership-and-you-return-back-my-money-because-i-dont-give-you-any-otherwise-to-detect-the-money/16098 "2026-09-03T14:08:20Z")

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I want to cancel my membership and you return back my money because I don’t give you any otherwise to detect the money

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## [Whoop App login error](https://www.community.whoop.com/t/whoop-app-login-error/15311)

<div class="topic-metadata">

**Author:** [@kishan7879](https://www.community.whoop.com/u/kishan7879)\
**Replies:** 3\
**Last updated:** [September 2, 2026, 1:46pm UTC](https://www.community.whoop.com/t/whoop-app-login-error/15311 "2026-09-02T13:46:31Z")

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I am trying to login to whoop app and i keep getting an error message. If i try with wrong password it says the password is wrong, so this error is not about incorrect credentials. I get an email saying new sign in detec…

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## [7-hour HR data gap](https://www.community.whoop.com/t/7-hour-hr-data-gap/16091)

<div class="topic-metadata">

**Author:** [@moenaji](https://www.community.whoop.com/u/moenaji)\
**Replies:** 0\
**Last updated:** [September 2, 2026, 12:34pm UTC](https://www.community.whoop.com/t/7-hour-hr-data-gap/16091 "2026-09-02T12:34:25Z")

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Hey everyone, Has anyone experienced a long period of completely missing HR data on WHOOP? Today my WHOOP stopped recording HR data from approximately 7:00 AM to 2:00 PM, even though I was wearing it the entire time. D…

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## [Dovrei fare il reso per il mio dispositivo. Ho fatto la disdetta del abbonamento in tempo pero non mi era venuta nessuna etichetta di reao e adesso sono passati 3 giorni in più dal giorno 30 come faccio](https://www.community.whoop.com/t/dovrei-fare-il-reso-per-il-mio-dispositivo-ho-fatto-la-disdetta-del-abbonamento-in-tempo-pero-non-mi-era-venuta-nessuna-etichetta-di-reao-e-adesso-sono-passati-3-giorni-in-piu-dal-giorno-30-come-faccio/16090)

<div class="topic-metadata">

**Author:** [@LucaA10](https://www.community.whoop.com/u/LucaA10)\
**Replies:** 0\
**Last updated:** [September 2, 2026, 5:52am UTC](https://www.community.whoop.com/t/dovrei-fare-il-reso-per-il-mio-dispositivo-ho-fatto-la-disdetta-del-abbonamento-in-tempo-pero-non-mi-era-venuta-nessuna-etichetta-di-reao-e-adesso-sono-passati-3-giorni-in-piu-dal-giorno-30-come-faccio/16090 "2026-09-02T05:52:48Z")

</div>

Reso del dispositivo

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## [Language of Chinese ](https://www.community.whoop.com/t/language-of-chinese/16073)

<div class="topic-metadata">

**Author:** [@fuqishan](https://www.community.whoop.com/u/fuqishan)\
**Replies:** 0\
**Last updated:** [August 31, 2026, 12:12pm UTC](https://www.community.whoop.com/t/language-of-chinese/16073 "2026-08-31T12:12:28Z")

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Dear Whoop Support Team, I am a loyal Whoop user and truly love your product. The detailed data on recovery, sleep and strain helps me greatly with my fitness management. I’m writing to kindly suggest adding Chinese la…

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